Fuel Attendant & Customer Service Rep supporting the day-to-day operations of the store and fueling station. Providing customer assistance and maintaining safety and efficiency in fueling operations.
Responsibilities
Support the day-to-day operations of the store and fueling station
Ensure the safe and efficient operation of fuel dispensing
Assist customers both inside and outside the store
Maintain a clean, safe, and welcoming environment
Greet all customers promptly and professionally, providing a welcoming and positive experience
Deliver efficient, friendly, and accurate service at checkout and during fueling interactions
Communicate promotions, loyalty programs, and product recommendations to customers
Provide assistance with fueling, propane dispensing, and other customer needs
Handle customer inquiries or concerns and escalate to management as needed
Safely operate fuel pumps and propane dispensers in compliance with all safety regulations
Monitor fueling area for leaks, spills, or hazards; report incidents to management
Maintain required training and certifications related to fuel and propane handling
Accurately process cash, credit, and debit transactions through the POS system
Perform cash counts, safe drops, and drawer balancing per company policy
Verify identification for restricted sales (alcohol, tobacco, lottery, or credit purchases)
Ensure compliance with cash-handling and loss-prevention procedures
Keep both the interior and exterior areas of the station clean and well-maintained
Report maintenance issues, pump malfunctions, or safety hazards immediately
Collaborate with team members to achieve store goals and maintain smooth operations
Assist with deliveries, stocking, and merchandise rotation
Support special projects or promotions as assigned by management
Requirements
High school diploma or equivalent preferred
Previous experience in retail, fuel service, or customer service environment preferred
Basic understanding of fuel safety and compliance procedures preferred
Ability to complete propane training (as required by state/local regulation)
Strong customer service and communication skills
Safety-focused mindset with attention to detail
Ability to multitask and maintain organization in a fast-paced environment
Dependable, self-motivated, and able to follow direction
Basic computer and POS system proficiency
Ability to learn and apply fueling and safety procedures
Team-oriented attitude with flexibility for various duties
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