Hybrid Disability Case Manager – Relationship Manager

Posted 4 weeks ago

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About the role

  • Disability Case Manager managing client relationships and providing tailored support for individuals with disabilities. Developing individualised plans and advocating for client services while monitoring progress.

Responsibilities

  • Develop and maintain positive relationships with clients, their families, and other stakeholders to understand their unique needs and preferences
  • Conduct comprehensive assessments to evaluate clients' physical, emotional, and social needs
  • Collaborate with clients to develop individualised support plans and coordinate the delivery of various disability services
  • Advocate on behalf of clients to ensure they receive the appropriate level of funding and access to relevant services
  • Monitor and review client progress, adjusting support plans as needed
  • Maintain detailed client records and comply with all relevant policies and procedures
  • Contribute to the continuous improvement of our disability support services

Requirements

  • Relevant tertiary qualification in social work, disability studies, or a related field
  • Minimum 2 years' experience working in the disability sector, preferably as a case manager or support coordinator
  • Excellent communication and interpersonal skills, with the ability to build trust and rapport with clients
  • Strong problem-solving and decision-making skills, with a focus on person-centred, outcomes-based support
  • Familiarity with the National Disability Insurance Scheme (NDIS) and other relevant government programs and legislation
  • Flexible and adaptable, with the ability to work independently and as part of a team
  • Empathetic, compassionate, and committed to making a positive difference in the lives of people with disabilities

Benefits

  • Flexible work arrangements to help you balance your work and personal life
  • Comprehensive training and ongoing professional development opportunities
  • Employee assistance program and mental health support services

Job title

Disability Case Manager – Relationship Manager

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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