Strategic Account Manager in Veepee's Sport Business Unit responsible for international sales and account performance. Building relationships and developing business plans with strategic brands.
HS
Hybrid Disability Case Manager – Relationship Manager
Posted 2 months ago
About the role
- Disability Case Manager managing client relationships and providing tailored support for individuals with disabilities. Developing individualised plans and advocating for client services while monitoring progress.
Responsibilities
- Develop and maintain positive relationships with clients, their families, and other stakeholders to understand their unique needs and preferences
- Conduct comprehensive assessments to evaluate clients' physical, emotional, and social needs
- Collaborate with clients to develop individualised support plans and coordinate the delivery of various disability services
- Advocate on behalf of clients to ensure they receive the appropriate level of funding and access to relevant services
- Monitor and review client progress, adjusting support plans as needed
- Maintain detailed client records and comply with all relevant policies and procedures
- Contribute to the continuous improvement of our disability support services
Requirements
- Relevant tertiary qualification in social work, disability studies, or a related field
- Minimum 2 years' experience working in the disability sector, preferably as a case manager or support coordinator
- Excellent communication and interpersonal skills, with the ability to build trust and rapport with clients
- Strong problem-solving and decision-making skills, with a focus on person-centred, outcomes-based support
- Familiarity with the National Disability Insurance Scheme (NDIS) and other relevant government programs and legislation
- Flexible and adaptable, with the ability to work independently and as part of a team
- Empathetic, compassionate, and committed to making a positive difference in the lives of people with disabilities
Benefits
- Flexible work arrangements to help you balance your work and personal life
- Comprehensive training and ongoing professional development opportunities
- Employee assistance program and mental health support services
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Strategic Account Manager responsible for international sales and profitability in the Sport Business Unit. Collaborating with brands and internal teams for operational excellence.
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