Hybrid Account Manager – ENT/Strategic

Posted 1 hour ago

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About the role

  • Account Manager managing strategic customer accounts at KnowBe4, promoting and selling their cybersecurity products and services to large organizations.

Responsibilities

  • Promote and sell KnowBe4’s range of products and services
  • Build and maintain a pipeline of potential cross sale, add-on, and upgrade opportunities
  • Identify key decision makers while developing and qualifying cross sale, add-on and upgrade opportunities
  • Articulate the value proposition of KnowBe4’s full suite of products and help the customer understand how it will improve their business’s security awareness training
  • Achieve or exceed monthly quotas and/or targets
  • Be well versed in KnowBe4’s product offerings and promote at trade shows as requested
  • Follow up on marketing leads to generate sales opportunities and pipeline
  • Act strategically in offering or negotiating discounted pricing
  • Maintain accurate and thorough records for customer calls, emails, notes, tasks, demos and other relevant information
  • Support in the renewal process where there is an opportunity to grow the account
  • Work with those Customer Success Managers and Renewal Specialists assigned to your customer accounts

Requirements

  • Bachelor's Degree strongly preferred (exceptions may be made for military experience)
  • Proven track record selling to EVP and C-level
  • 5+ years SaaS sales experience (Cybersecurity preferred but not required)
  • Experience selling deals $500K+ in the Enterprise segment
  • Experience selling multi-year deals
  • English and local language proficiency required
  • Has demonstrated expertise in value-based selling methodologies with enterprise accounts
  • Executive-level presentation and communication skills
  • Experience with strategic account planning and management showing measurable account growth
  • Experience managing and progressing opportunities involving multiple stakeholders
  • Has a track record of managing and closing complex, multi-year deals with multiple stakeholders
  • Experience creating and communicating compelling business cases
  • Experience with consultative selling approach and value selling methodology
  • Experience handling technical objections
  • Skilled in running discovery conversations and managing tailored product demonstrations
  • Technical aptitude with experience using sales tools
  • Experience with CRM systems (preferably Salesforce)
  • Experienced with pipeline management & accurate forecasting
  • Familiarity with standard concepts, practices and procedures within the IT Security Field
  • Experience with Salesforce and Gmail
  • Network or Security Plus preferred
  • Proven track record of grit and resilience in challenging situations
  • Collegiate athlete or competitive sports background demonstrating rigorous discipline, teamwork, dedication, and competitive spirit
  • History of setting and achieving ambitious personal or professional goals
  • Track record of leadership in team settings .

Benefits

  • Company-wide bonuses based on monthly sales targets
  • Employee referral bonuses
  • Adoption assistance
  • Tuition reimbursement
  • Certification reimbursement
  • Certification completion bonuses

Job title

Account Manager – ENT/Strategic

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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