Night Manager responsible for client reception and team supervision at The Maybourne Riviera. Ensuring quality service and operational coordination during night shifts.
About the role
- Senior Manager guiding cloud systems and technology transformation initiatives in healthcare at Healthfirst. Leading infrastructure teams and ensuring high availability of cloud services.
Responsibilities
- Provide thought leadership for managing transformation to cloud technologies and communicate cloud feature adoption through strategic roadmaps
- Work with architects to develop and promote the adoption of large-scale cloud services, architecture, and standards
- Provide support services and training to product development teams to aid their consumption of cloud services and ensure adherence to best practices and standards
- Create and continuously improve new and streamlined management processes based on the new practices and patterns needed for cloud-based services delivery
- Deliver insightful recommendations in a concise, and persuasive manner
- Lead the building and delivery of Cloud Services (IaaS, PaaS, SaaS)
- Lead the development of orchestration to rapidly transition new Cloud Services supporting a self-service model
- Manages the performance of 10-15 direct reports, oversees, and leads the team(s) by providing, feedback and coaching.
- Responsible for planning and maintaining work systems, procedures, and policies that enable and encourage the optimum performance of the team.
- Provide a stable platform that will meet the requirements of high availability and reliable services that will prevent services outages.
- Responsible for maintaining and administering operational dashboards.
- Contacting stakeholders to resolve issues on time.
- Coordinate and provide end to end resolution (incident/problem).
- Implement change management solutions that will enhance/support the Healthfirst Cloud Ecosystem.
Requirements
- HS Diploma or GED from an accredited institution
- 3 to 5 years of experience in leading/managing enterprise level IT initiatives
- 3 to 5 years of experience in leading/managing public cloud-based technologies (PaaS, IaaS, SaaS) with a focus on AWS
- Experience with incident and change management tools, such as, ServiceNow
- Strong knowledge and experience with Infrastructure/Applications, Windows, Linux, Network, multi-vendor hybrid cloud environment, etc.
- Familiar with Linux, microservice & emerging cloud resource monitoring and performance analysis tools
- Familiar with enterprise storage solutions both on premise and in the public cloud
- Familiar with database concepts and SQL
Benefits
- medical, dental and vision coverage
- incentive and recognition programs
- life insurance
- 401k contributions
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