Commercial Virtual Assistant Associate at Lloyds Banking Group transforming customer support through AI solutions. Enhancing virtual assistant interactions and shaping technical roadmaps for improved customer experience.
About the role
- Secrétaire commerciale for a recognized automotive company in Mireval. Supporting customer satisfaction through administrative tasks and client interactions.
Responsibilities
- Greet customers in person and answer incoming calls
- Administrative management of sales files (new and used vehicles - VN/VO)
- Monitor orders, vehicle registrations and invoicing
- Serve as a liaison between customers, sales staff and external partners
- Manage scheduling, mail and general administrative tasks
- Contribute to the dealership's professional and welcoming image
Requirements
- Training in administration/secretarial work or equivalent experience
- Prior experience in a similar role (automotive sector experience appreciated)
- Comfortable with office software (Word, Excel, industry-specific systems)
- Organized, detail-oriented and responsive
- Excellent customer service skills and strong interpersonal skills
- Team player with the ability to work independently
Benefits
- A varied and dynamic role
- Friendly and professional work environment
- A supportive and committed team
- Competitive compensation based on profile and experience
- Opportunities for advancement within the group
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