CO
Collective.workSenior z/OS System Administrator
Expert z/OS managing critical mainframe environments, optimizing systems and enforcing security measures. Collaborating with internal teams and transferring knowledge.
HE
Onsite Federal HPC Linux System Administrator, Clearance required TS/SCI with Poly
Posted 4 hours ago
About the role
- Work as an active member of the HPE account team, interacting with the Service Delivery Manager, Sales, the customer, and site staff
- Answer customer inquiries concerning system software versions, product lifecycles, new releases, and third-party applications
- Maintain the Linux system availability to the customer, but also create and document site procedures, system diagrams, and other configuration or support documents
- Maintain system software and firmware revisions, including patches, updates, and OS upgrades
- Solve system hardware, software, and third-party software issues, and provide detailed and thoughtful analysis of problem and solution
- Gather data, perform analysis, and escalate problems to higher-level product support groups and appropriate management when necessary to ensure timely resolution of system or customer issues
- Implement solutions, repairs and workarounds, fully documenting steps taken when required
- Document and share troubleshooting techniques, new ideas, and utilities to help develop and grow organizational knowledge
- Manage software issues for both the system and user applications, submitting and tracking bugs as required
Requirements
- Bachelor’s degree in Computer Science, Engineering, or related area of study OR equivalent work experience
- 3+ years’ HPC-related experience, ideally with large-scale HPC and parallel file system administration and support
- Linux operating systems (RHEL or SLES), workload management systems, parallel file systems, networking and security
- Direct experience and demonstrated proficiency with multiple programming and scripting languages (e.g. Perl, Python, C, etc.) preferred
- Ability to maintain system software, utilizing debugging tools for problem isolation; will perform software builds, software upgrades, and patch installation as needed
- Possess the organizational and analytical skills needed to effectively isolate both hardware and software problems and drive solutions through to conclusion
- Able to clearly document processes and procedures with a focus toward mentoring and knowledge sharing.
Benefits
- Health & Wellbeing
- Personal & Professional Development
- Unconditional Inclusion
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