System Administrator enhancing technology supporting critical cybersecurity missions for the Department of Defense. Collaborating on solutions to improve platform performance and security.
About the role
- Global Systems Administrator optimizing Microsoft 365 and Salesforce for World Renew. Ensuring secure and compliant operations across international offices while providing user support and training.
Responsibilities
- Manage user accounts, roles, profiles, and permissions
- Customize objects, fields, workflows, and reports
- Maintain data integrity and perform regular audits
- Analyze business requirements and translate them into Salesforce configurations
- Administer and/or support CommCare, Sage Intacct, Nexonia, Dayforce and other World Renew platforms, ensuring seamless integration and user support
- Manage user provisioning, licensing, and access controls in Microsoft 365
- Administer Exchange Online, SharePoint, Teams, and OneDrive
- Implement security policies including MFA, DLP, and conditional access
- Lead digital transformation initiatives, including migration, integration, and adoption of new technologies
- Provide day-to-day support for systems users worldwide
Requirements
- Bachelor’s degree in computer science, Information Technology, or related field required.
- Minimum of 5 years of hands-on systems administration experience in a global, multi-site organization.
- Direct experience supporting Microsoft 365, Salesforce, and ideally Sage Intacct, CommCare, Nexonia, and Dayforce.
- Experience providing support to remote teams in low-connectivity environments.
- Salesforce Administrator Certification (required).
- Additional IT certifications (e.g., Microsoft, CompTIA, ITIL) preferred.
- Fluency in English with strong verbal and written communication skills.
Benefits
- Health insurance
- Paid time off
- Flexible work arrangements
- Professional development opportunities
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