EHR Associate Analyst supporting Epic Electronic Health Record system for healthcare services. Assisting in development, support, and implementation of IT systems to enhance workflow.
Responsibilities
Assist in the development, support, functionality roll, and long-term support of the Epic Electronic Health Record (EHR) system and other supporting IT systems.
Optimizing workflow processes through building applications that are tailored to meet the needs.
Serve as the subject matter expert for the EHR system capabilities and functional use.
Assist in the implementation, testing, go-live, and long-term support.
Design, configure, test, debug, document, and maintain programs/applications.
Apply detailed knowledge of system functionality to the implementation of new applications and modules.
Drive testing, training and other organizational needs around key IT systems.
Use technical and analytical skills to determine best approaches to tailoring the system to meet Habitat Health’s goals of standardization across the health system.
Build and configure systems to meet requirements, using available application tools.
Create documentation of business requirements, current and future state workflows, and any custom build as appropriate.
Manage small and medium sized projects with minimal managerial oversight.
Develop strong relationships with end user communities, customers, and business partners.
Respond to issues reported by users; conduct research and resolve issues in a timely fashion.
Manage Epic community connect vendor (OCHIN) to track issues, maintenance, enhancements and other changes to Epic system.
Review release notes to stay on top of upcoming changes, working with internal stakeholders to prioritize and time implementation of new functionality.
Requirements
Previous healthcare IT or other relevant experience.
Epic certification in area of support or certification within 3 months of hire
Excellent analytical, technical, and organizational skills demonstrated through prior healthcare IT experience
Ability to learn new vendor applications quickly and utilize application tools to tailor system to meet user requirements
Excellent oral and written communication skills
Ability to work independently and as a team member across multiple teams
Ability to develop, document and ensure adherence to technical standards
Ability to independently research and perform analysis to resolve complex issues
Must be self-motivated, detail-oriented and able to manage one’s own work independently in a fast-paced environment with changing priorities
Proficient in the use of Microsoft Office tools
Must be a team player and demonstrate interest in a longer-term role
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