Manage operations and staff responsible for specialty loan servicing within a financial institution. Lead team productivity while ensuring compliance and performance standards are met.
About the role
- Digital Innovation Manager driving AI applications and process automation in a leading creative agency. Focused on training staff and developing digital strategies for innovation and efficiency.
Responsibilities
- Our focus is on campaigns that integrate technology in the best possible way to create forward-looking creative solutions and achieve our goals.
- To strengthen our team, we are looking for a Digital Innovation Manager (m/f/d) to take our company to the next level in artificial intelligence (AI), process automation, data transparency, and software tool implementation.
- Empower employees through training and continued education to use AI and software effectively.
- Develop and implement a digital strategy with a focus on AI, automation, and training.
- Select suitable vendors and coordinate projects.
- Technology contact: advise and support colleagues conceptually at first and then provide technical guidance.
- Identify and evaluate new AI technologies and tools.
- Design and deliver workshops, training sessions, and professional development programs.
- Work closely with creative, technology, and management teams.
- Analyze and optimize digital processes using AI solutions.
- Maintain existing partnerships with external AI experts and establish new contacts.
Requirements
- Several years of professional experience in a comparable position, ideally in the creative industry or another dynamic working environment.
- Interest in artificial intelligence and, ideally, initial experience in building or implementing AI systems.
- A completed IT qualification, a degree in computer science, or a comparable qualification is an advantage.
- Solid experience with tools like Make, Zapier, or similar platforms.
- Several years' experience with Google Apps Script and JavaScript.
- Know-how in integrating APIs and triggering webhooks.
- You support change and drive digital transformation.
- You can convey complex matters clearly, motivatingly, and tailored to the target audience.
- You are innovation-driven, think strategically, and are passionate about digitizing creative workflows.
- You are not only a strategist but also work operationally on projects.
- Excellent written and spoken German and English.
Benefits
- Social & environmental commitment: We are committed to sustainability and are working toward a climate-neutral agency.
- Flexible work arrangements: Hybrid work (3 days remote / 2 days in-office).
- Employee development: Personal training budget and regular training sessions.
- Workation, sabbatical, and other offerings to support your work–life balance.
- The opportunity to actively shape the digital future of one of Berlin's most innovative agencies.
- Access to hardware and software budgets for your projects.
- Collaboration with a highly motivated, creative team in an inspiring working atmosphere.
- Exchange with partners and experts from around the world in the AI and creative sector.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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