Service Delivery Manager at Centorrino Technologies ensuring high - quality service delivery and customer satisfaction in Sydney. Collaborating with various teams for operational excellence and strategic improvement.
About the role
- Project Manager focusing on operational management and customer support for energy solutions provider in Germany. Coordinating technical implementations and project reporting for meter installations.
Responsibilities
- Serve as the point of contact and provide operational support for large customers and resellers
- Manage requirements and coordinate the technical implementation and installation of our electricity meters
- Coordinate various operational requirements in consultation with the Sales, Planning, Ordering, and Logistics departments
- Identify customer requirements and implementation options, and advise customers regarding our product portfolio
- Project control and preparation of reports
- Prepare and conduct meetings and conference calls
Requirements
- University degree or vocational training (preferably in a commercial/business field)
- Professional experience in customer and partner support
- Strong communication skills and assertiveness combined with diplomatic tact
- Experience with tenant electricity (Mieterstrom) projects is an advantage
- Independent and structured working style with a strong customer and service orientation
- Exceptional planning and organizational skills
- Broad problem-solving skills and technical affinity
- Proficient in MS Office
- Fluent in German (written and spoken) and good command of English
Benefits
- Option to work partly from home
- Regular team events — get to know your colleagues socially
- 30 days of vacation and additional leave for childbirth and marriage
- Company pension plan — we provide support
- Sustainable travel — option to purchase a Deutschlandticket (national public transport pass)
- Employee discounts with partner companies
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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