Hybrid Technology Manager

at Quod

• Job title: Technology Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: Cloud
• Location requirements: Hybrid, Barueri, Brazil

About the role

• Leading technology operations and ensuring service availability at a data-driven credit solutions firm. Supervise projects and maintain alignment with business strategies and client expectations.

Responsibilities

• Responsible for leading and overseeing the operations of the information technology area, ensuring continuous service availability and exceptional customer service.
• This professional will be responsible for designing and continuously implementing improvement projects and processes, ensuring that all initiatives are completed within established deadlines and aligned with business strategies and customer expectations.
• Additionally, they will be responsible for the direct management of managers and specialists, as well as administering the service levels of technology vendors that are critical to the business’s success.
• Ensure the availability of the Production and Disaster Recovery environments.
• Ensure the continuous availability of the Production environment and the Disaster Recovery (DR) environment for the negative listing (credit reporting) environment.
• This involves establishing robust availability strategies, implementing preventive and proactive measures to avoid service interruptions, and managing contingency plans to address potential incidents.
• Ensure alignment between Information Technology (IT) and Information Security (IS), ensuring that security policies are consistently applied across Data Center, cloud and office environments.
• Oversee the execution of these policies by continuously monitoring the effectiveness of security controls and making adjustments as necessary to strengthen the organization’s security posture.
• Ensure the timely delivery of deployments, fixes and improvements in the negative listing (credit reporting) environment.
• Closely monitor project progress, identify potential obstacles and implement effective solutions to ensure deadlines are met and the quality of the negative listing environment is continuously improved.
• Strategic management of technology vendors, ensuring contract compliance and the delivery of services within agreed service levels.

Requirements

• Education: Bachelor’s degree in Information Technology, Business Administration or related field.
• Advanced English.
• Data Center.
• Cloud Computing.
• Project Management (traditional/waterfall and Agile).
• Information Security.
• Processes.
• Budget management.
• Solution Architecture.
• Experience managing technology activities, infrastructure and cloud computing, with experience in traditional/Agile projects, processes, metrics and SLAs.

Benefits

• Meal allowance (VR and VA), flexible — you can allocate as you prefer.
• Health: Bradesco medical plan extendable to dependents, with copayment.
• Dental coverage.
• For your well-being we also offer a Gym allowance.
• Childcare assistance for children up to 2 years old.
• Life insurance.
• Annual profit sharing (PLR) paid based on achievement of established targets.
• For employees working in a Hybrid model we offer a Mobility allowance (parking and fuel); for remote employees we offer a Home Office allowance.
• For your future we offer a Private Pension Plan so you can save with security.
• For your development we provide UniQuod with excellent courses, as well as partnerships with various educational institutions.