HR Systems Operations Specialist at Gartner providing support and troubleshooting for Workday business processes. Managing inquiries and ensuring data quality within HR Systems.
Responsibilities
Serve as first point of contact for associate, manager and HR end-user questions related to Workday.
Individually respond to high volume of standard inquiries with limited escalation.
Ensure inquiries are addressed timely within stated SLAs.
Run regular audits to ensure data quality and adherence to policies.
Provide ongoing testing support and peer review of enhancements and configuration Jiras.
Requirements
Bachelor’s Degree in Computer Science, Information Systems or related field preferred.
Minimum 2 years of experience in HR systems operations, preferably Workday HCM.
Strong Microsoft Excel skills.
Hands-on experience using ServiceNow and Jira preferred.
Change management experience preferred.
Benefits
Generous PTO
401k match up to $7,200 per year
Opportunity to purchase company stock at a discount
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