Supervisor de Vendas leading and developing sales team for OPL LOGISTICA LTDA. Main responsibilities include strategy execution and ensuring customer satisfaction.
Responsibilities
Lead and develop the sales team, ensuring the achievement of commercial targets, execution of company strategies, and excellence in customer service.
Lead, guide, and develop the sales team, fostering a high-performance, engaged environment focused on results.
Plan, organize, and monitor the activities of the commercial team, ensuring strategy execution and compliance with company targets.
Define and implement sales strategies to increase results, grow market share, and strengthen customer relationships.
Monitor and analyze the team’s performance indicators, identifying opportunities for improvement and proposing corrective actions when necessary.
Conduct field follow-ups, providing support, guidance, and continuous feedback to sales representatives to improve commercial performance.
Ensure service quality, promoting customer satisfaction, retention, and loyalty.
Participate in commercial planning meetings, presenting results, performance analyses, and recommendations to optimize sales strategies.
Ensure the sales team adheres to commercial policies, internal processes, and company guidelines.
Support team development by identifying training needs and contributing to employees’ professional growth.
Requirements
Previous experience in sales supervision
Knowledge of sales techniques and negotiation
Ability to lead teams and resolve conflicts
Strong communication skills and ability to work under pressure
Degree in Business Administration, Commercial Management, or related fields
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