IT Service / Key Account Manager managing customer relations with strategic focus on service delivery and business potential generation in the banking sector.
About the role
- Account Manager for Walmart & Sam’s Club managing business strategies and buyer relationships. Lead growth initiatives, analyze data, and deliver impactful launches while operating within a high-trust remote environment.
Responsibilities
- Own and manage the Walmart and Sam’s Club businesses end-to-end, serving as the primary point of accountability for strategy, execution, and results.
- Lead and expand buyer relationships across multiple categories, ensuring consistent communication, strategic alignment, and flawless execution.
- Establish a consistent monthly business review cadence, delivering insight-driven sales updates and forward-looking growth plans to both internal leadership and merchant teams.
- Deliver flawless launches on-time and in-full, including merchandising strategy, promotional plans, marketing alignment, and operational readiness.
- Build and maintain a continuous pipeline of incremental opportunities, including new SKUs, distribution expansion, shelving optimization, off-shelf features, digital placements, and category expansion.
- Own off-shelf and feature execution (endcaps, trays, displays, promotions), from sell-in to execution to post-event performance recaps.
- Drive Walmart-specific growth initiatives, including portfolio optimization, pricing strategy, shelving improvements, and expansion into incremental categories.
- Partner cross-functionally with Marketing, Operations, Finance, Replenishment, and Ecommerce to ensure strong in-store and dotcom execution.
- Elevate dotcom presence in partnership with internal digital leads, improving content quality, digital penetration, and performance.
- Tighten alignment with brokers and internal stakeholders to ensure clarity, accountability, and seamless execution across all workstreams.
Requirements
- 5+ years of CPG sales experience, with at least 2+ years directly calling on Walmart and/or Sam’s Club buyers.
- Demonstrates a strong understanding of Walmart and Club channel economics, merchant strategies, and vendor expectations.
- Proven experience expanding distribution, increasing door counts, and executing off-shelf programs (features, endcaps, trays, promos).
- Brings strong financial acumen, including margin math and unit economics.
- Highly analytical and skilled at synthesizing Scintilla, Madrid, and panel data (Numerator, SPINS Panel) into compelling sell-in stories.
- Proficient in Excel/Google Sheets and PowerPoint/Slides, with the ability to build models, dashboards, and persuasive presentations.
- Experience managing brokers and understands how to effectively leverage both broker and direct relationships.
- Successfully launched new items and managed complex resets in large retail environments.
Benefits
- Competitive equity packages
- Comprehensive set of benefits designed to support well-being, growth, and balance
- Generous PTO
- Free Grüns subscriptions
Job title
Job type
Experience level
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Degree requirement
No Education Requirement
Location requirements
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