Virtual Assistant supporting the underwriting workflow at Wealth Nation, a life insurance agency. Balancing tasks between visionary and systems-oriented leaders while ensuring timely client interactions and insurance processes.
Responsibilities
Manage and prioritize multiple email accounts
Communicate consistently with insurance carriers and clients throughout the underwriting process
Communicate with internal agents regarding client status updates
Maintain accurate underwriting status tracking
Assist in completing insurance applications
Order and track medical records
Track and manage state insurance licenses to ensure compliance
Manage calendars, including minor adjustments using Calendly
Oversee document management and onboarding paperwork
Provide project management support and task reminders
Review emails daily and use them as the driver of workflow
Follow up with clients to ensure required documentation is submitted in a timely manner
Requirements
Extremely detail oriented with strong follow-through
Proactive self-starter who takes ownership of tasks
Assertive and confident, able to push leaders when needed while remaining professional and respectful
Comfortable balancing a visionary leader and a systems-focused leader
Able to balance big picture thinking with detailed execution in a fast-paced environment
Direct communicator who is emotionally intelligent and considerate
Fun, energetic, and caring
Strong organizational and time management skills
Comfortable interacting directly with clients while maintaining a high level of professionalism and warmth
Growth minded with a continuous improvement mentality
A problem solver who takes charge and goes above and beyond
Takes pride and produces high-quality work
Must be tech savvy and quick to pick up new tools and software
Willingness to obtain a life insurance license is a strong plus.
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