Hybrid Campaign Operations Specialist

at Grammarly

• Job title: Campaign Operations Specialist
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: $85,000 - $130,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, United States

About the role

• Campaign Operations Specialist managing end-to-end webinar programs and marketing operations workflows at Superhuman. Focused on executional excellence and process improvement to support scalable, high-impact campaigns.

Responsibilities

• Own and execute our webinar program as well as other Demand Generation campaigns — managing end-to-end setup, launch, follow-up, reporting, and ongoing optimization.
• Collaborate with the Demand Gen team to ensure every webinar and campaign runs seamlessly and that data flows accurately to Salesforce and Pardot.
• Maintain and improve lead capture and routing workflows in Pardot, Zapier, and Salesforce, ensuring complete data integrity and smooth campaign handoffs.
• Manage vendor relationships, especially Goldcast, to ensure strong execution and troubleshoot technical or operational issues quickly.
• Monitor campaign performance and proactively flag issues or recommend workflow improvements.
• Document and refine processes to make campaign execution more efficient, repeatable, and scalable.
• Partner with ABM, Lifecycle, and Paid Acquisition teams to ensure flawless campaign setup, tracking, and measurement.

Requirements

• 2+ years of hands-on experience in B2B marketing operations or campaign execution.
• Proficiency in Pardot, Salesforce, Zapier, and webinar/event platforms (ideally Goldcast).
• Meticulous attention to detail — able to catch errors, maintain clean data, and ensure high execution fidelity.
• Strong organizational skills with the ability to manage multiple projects simultaneously and deliver on tight timelines.
• Proactive problem solver who takes ownership and follows through with urgency.
• Curious and process-minded — always looking for ways to streamline and improve.

Benefits

• Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)
• Disability and life insurance options
• 401(k) and RRSP matching
• Paid parental leave
• 20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time
• Generous stipends (including those for caregiving, pet care, wellness, your home office, and more)
• Annual professional development budget and opportunities