Account Operations Manager supporting SLED customers in operational and business issues while ensuring compliance and efficiency. Collaborating with cross - functional teams and providing analysis and insights.
About the role
- Cash Operations Specialist preparing and reconciling daily and monthly cash movement across complex accounts. Collaborating with Treasury and Accounting in a mortgage servicing environment.
Responsibilities
- Prepare and reconcile cash matrices for up to 75 custodial, clearing, and general ledger accounts on a daily and monthly basis.
- Ensure all Master Servicing accounts are fully funded and support daily cash movement activities.
- Partner with Treasury and Senior Management to establish and operationalize new accounts for incoming deals.
- Collaborate with Accounting to manage general ledger accounts, including reconciliations, balance tracking, and new account setup.
- Coordinate with Treasury to obtain approvals for new advances and report monthly advance balances and usage.
- Maintain and monitor GL and bank accounts in SBO.net to ensure alignment with cash movement and reporting.
- Investigate and resolve bank account variances in accordance with investor and regulatory guidelines.
- Address and resolve investor issues and reconciliation exceptions in a timely and accurate manner.
- Research operational, reporting, or data discrepancies and recommend process improvements to management.
- Support internal and external audits by providing documentation and insights as needed.
- Contribute to the development and enhancement of operational procedures.
- Maintain a foundational understanding of RMBS securitizations.
- Perform ad-hoc reporting and research tasks as directed by management.
Requirements
- Bachelor’s degree in Accounting or Finance required.
- Minimum of 5 years of experience in Mortgage Servicing.
- At least 2 years of prior experience in Investor Accounting.
- Experience in cash operations, treasury, or accounting within a financial services or mortgage servicing environment.
- Familiarity with SBO.net or similar financial systems is a plus.
- Basic understanding of RMBS (Residential Mortgage-Backed Securities) structures.
Benefits
- Medical, dental, and vision insurance
- Health Savings Account with employer contribution
- 401(k) Retirement plan with employer match
- Paid Maternity Leave/Parental Bonding Leave
- Pet insurance
- Adoption Assistance
- Tuition reimbursement
- Employee Loan Program
- The Newrez Employee Emergency and Disaster Fund
- 1 Volunteer Time Off (VTO) day
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