Operations Specialist providing member account servicing for Lafayette Federal Credit Union. Responsible for resolving member inquiries and maintaining professional relations.
Responsibilities
Provide day-to-day member account servicing such as account inquiries, transaction adjustments, and research requests.
Resolve complex member problems, explain specific policies and procedures.
Represent the Credit Union in a professional manner, maintaining positive member relations.
Requirements
Providing all members with professional support, accurate information, and friendly service.
Utilizing tact and experience-based knowledge to resolve complex member problems, explaining specific operational policies and procedures, while representing LFCU in a professional manner.
Troubleshooting and resolving internal inquiries in a timely, friendly and professional manner.
Maintaining positive member relations while adhering to policy and procedures.
Benefits
Employer paid (99.9%) health insurance premium for single and family coverage (HMO Plan)
Fully funded deductible (HMO Plan)
401k employer matching contribution
Income protection with life insurance, short and long-term disability
Senior Manager overseeing operational leadership and management of Foodservice customers at Coca - Cola. Responsible for executing strategic initiatives and managing annual service budgets while ensuring customer value creation.
Manager, Process Manager for GPN Portfolio Team at Capital One. Responsible for bridging product visions and operational execution with collaboration and oversight.
Senior Manager for Avangrid overseeing Gas Operations across multiple New York locations. Leading operational success through safety and customer satisfaction initiatives while managing staff and resources.
Operations Administrator executing administrative tasks for Canadian Service Centers. Supporting financial operations and collaborating with vendors for supply distribution and procurement.
Ad Operations Manager managing the execution of Ad Tech projects at Assembly. Collaborating with global teams to integrate technology and data solutions for brands.
Project Operations Coordinator optimizing project workflows and ensuring resource allocation at DataStealth. Act as the operational backbone for the Delivery department with project management tools and reporting.
Client Operations Analyst ensuring quality client service and managing project deliveries in a digital marketing agency. Collaborating with partners to align on project goals and execution standards.
Supervisor leading transfer agency operations overseeing reconciliations and payment processing for financial services at SS&C. Collaborating with teams to ensure compliance and accuracy in a fast - paced environment.
Manager, Chemical Operations at SABIC overseeing production, quality, compliance, and team management in Ottawa location. Driving continuous improvement initiatives while managing direct teams.