IT Senior Operations Analyst overseeing stability and continuous improvement of IT environment at Sally Beauty. Leading teams and managing IT operations with a hybrid schedule.
About the role
- Operations Executive managing office operations and employee support in a fast-growing firm. Collaborating across teams to ensure smooth business functioning while scaling quickly.
Responsibilities
- Managing the day-to-day running of the office, including incoming mail, facilities and office operations
- Answering incoming calls via our main phone line
- Acting as a central point of coordination across teams
- Building strong internal relationships and being a trusted, go-to person across the firm
- Supporting the smooth running of the business as we continue to scale
- Supporting employee onboarding and offboarding
- Coordinating employee benefits and perks
- Supporting learning and development initiatives across the firm
- Helping organise internal training sessions and firm-wide development activity
- Supporting people-related processes that contribute to a strong employee experience
- First-line coordination of IT requests and day-to-day issues
- Laptop and device coordination (ordering, setup, handover and returns)
- Supporting new joiners with systems access and equipment
- Liaising with external IT providers where required
- Helping maintain basic IT and asset registers
- Running client onboarding processes and completing required checks
- Ensuring onboarding documentation is accurate, complete and properly recorded
- Managing day-to-day compliance administration within Operations
- Maintaining internal processes, records and documentation to a high standard
- Supporting internal audits, reviews and compliance workflows as needed
- Planning and organising team socials, the annual off-site, Christmas party and ad-hoc events
- Supporting internal initiatives that drive culture, connection and engagement
- Managing logistics for internal and external events
- Supporting monthly client invoicing processes
- Handling client communications where required
- Producing leave and reporting data from HR systems
- Providing additional finance support where needed, with scope to take on more responsibility over time
- Supporting general business administration as needed
Requirements
- 2+ years’ experience in an operations, coordination or business support role
- Highly organised with strong attention to detail
- Proactive with the ability to manage tasks independently and follow them through to completion
- Comfortable managing multiple priorities without losing accuracy
- Clear and professional communicator, both written and verbal
- Ability to build strong relationships across all levels of the business
- Comfortable working in a fast-paced, growing environment
- Confident using modern systems and task/project management tools
- Preferred experience in:
- Exposure to a compliance-aware or regulated environment
- Previous experience within a law firm or professional services environment
- Organising events and team activities
Benefits
- Competitive salary (We know everyone says this, but we do want the best candidates, so apply, let us know your rate and let's chat)
- 25 days annual leave, don't worry, bank holidays are on top
- Day off on your birthday & other significant life events
- 5 days leave for education a year + dedicated annual education budget just for you
- Private healthcare with Vitality
- Private Dental care + hearing and discounts with Vision Express
- £350 home setup allowance
- Worldwide travel insurance, including Winter Sports
- Annual emergency childcare allowance
- Half-price gym membership at Virgin Active, PureGym and Nuffield Health
- Electric car leasing salary sacrifice scheme saving up to 40% on electric cars
- Cycle to work scheme saving up to 32% on a bike and splitting your payments over 12 months
- Access to a tech and home scheme with discounts and 12-month interest-free payment options through partners including Currys PC World, IKEA and John Lewis.
- There are socials every three weeks if you want to join us, from bars and restaurants to experiences at the F1 Arcade, Gamebox, Fairgame, and many more.
- lots more.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Director of Global Sales Operations and Enablement at QS shaping global sales strategy and mentoring teams. Leading sales operations initiatives for revenue growth and operational excellence across the business.
Operations Specialist providing member account servicing for Lafayette Federal Credit Union. Responsible for resolving member inquiries and maintaining professional relations.
Customer Operations Specialist at NSI managing customer orders and logistics in the natural food industry. Supporting sales and operations to ensure high - quality customer service and order management.
Medical Assistant assisting in healthcare delivery at St. Luke's University Health Network. Preparing patients for exams and coordinating care with providers and teams.
Wedding Coordinator managing events and logistics with a focus on creating joyful experiences. Working at Wedgewood Weddings to ensure seamless and memorable celebrations for couples and guests.
Operations Associate supporting the Operations Manager at REVOLVE. Managing stock levels, customer interactions, and inventory accuracy in a fast - paced retail environment.
Cash Operations Specialist preparing and reconciling daily and monthly cash movement across complex accounts. Collaborating with Treasury and Accounting in a mortgage servicing environment.
Account Operations Manager supporting SLED customers in operational and business issues while ensuring compliance and efficiency. Collaborating with cross - functional teams and providing analysis and insights.
TechOps Engineer managing cloud - first environment to empower global workforce at AND Digital. Overseeing key technical projects while ensuring compliance and security in operations.