Account Director at LiveRamp leading executive - level customer relationships for strategic Brand customers. Collaborating cross - functionally to enhance customer engagement and success.
About the role
- Internal Sales Representative with a focus on technical sales for Gram Group's DACH region. Provide customer support and collaborate with technical teams in a hybrid role located in Spain.
Responsibilities
- Customer consultation: Provide clear and knowledgeable guidance to customers on the best weighing solutions for their needs.
- Sales support: Prepare and follow up on quotations, and actively convert inquiries into orders.
- Order processing: Enter customer orders into our systems and ensure excellent after-sales support via phone and email.
- Product knowledge: Learn and continuously deepen your understanding of our products to deliver added value to customers.
- Team collaboration: Work closely with the sales and technical teams to stay aligned on strategy, product developments, and customer feedback.
Requirements
- Experience with technical or technological products is essential.
- Must be comfortable understanding and explaining complex products to customers.
- Experience in e-commerce or online customer interactions is a strong plus, but not mandatory.
- Native-level German is required.
- Either English or Spanish proficiency is beneficial, especially for communication with colleagues.
- Strong organizational skills and a self-starter attitude.
- Excellent communication skills and a genuine interest in helping customers.
- Solid understanding of digital tools (e.g. CRMs, e-commerce platforms, email support systems).
Benefits
- A dynamic role in a fast-growing and forward-thinking company transforming an old-fashioned industry.
- Real impact: your work directly influences customer satisfaction and business growth.
- Remote work flexibility and a supportive, collaborative culture.
- Competitive compensation and professional development opportunities.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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