Account Manager responsible for B2B sales and customer engagement at Ergotopia, an E - Commerce startup. Supporting customers throughout the sales cycle and fostering long - term relationships.
About the role
- Sales Account Manager for Grainger focusing on healthcare accounts in the Seattle area. Responsible for increasing revenue through account management and strategic sales initiatives.
Responsibilities
- Understand customer goals and remain alert and responsive to changing customer needs
- Demonstrate knowledge of market data and access to resources to quickly respond to new developments in the customer's business
- Responsible for support of managed inventory tasks to lead greater understanding of the customers, increase contacts within the customer group and increase sales results
- Understand Grainger's Value Proposition and explain to customers, providing solutions to grow profitable sales
- Establish customer and market priorities to execute a strategic course of action to accomplish sales goals
- Develop and implement account strategies to include regular business reviews for customers to maximize sales
- Demonstrate full compliance to company sales and pricing guidelines
- Use all resources and technical support available
- Document, analyze, and understand impact of customer focused activities to increase productivity and sales within assigned market
Requirements
- High School Diploma/GED - Associates or Bachelor’s Degree preferred
- 3+ years direct outside sales experience
- Knowledge of sales forecasting opportunity management and customer planning
- Technological capabilities and understanding to communicate in today's business environment
- Ability to bring to close an action, project, resolution or sales with customers
- Ability to articulate business drivers, understand financial and total cost of ownership concepts with all levels of the organization
- Ability to use sales process to uncover customer objections/concerns, and determine appropriate solutions
- Process discipline, ability to align planning goals with a pipeline development process to grow market revenue
Benefits
- Medical, dental, vision, and life insurance plans with coverage starting on day one of employment
- 18 paid time off (PTO) days annually for full-time employees
- 6 company holidays per year
- 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required
- Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools
- Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents
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