Hybrid Senior Account Manager

at Grainger

• Job title: Senior Account Manager
• Job type: Full Time
• Experience level: Senior
• Salary: $66,500 - $110,800 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Fort Wayne, United States

About the role

• Senior Account Manager managing sales for Grainger's complex customers, focusing on revenue growth and customer relationships within Indiana and Michigan. Responsible for developing sales plans and understanding customer needs.

Responsibilities

• Maximize revenue for designated account package by growing sales within existing accounts, expanding customer contacts, developing new opportunities at a level consistent with or exceeding company expectations.
• Understand customer needs and remain alert and responsive to changing customer needs.
• Demonstrate knowledge of market data and access to resources to quickly respond to new developments in the customer’s business.
• Demonstrate focus on actions and tactics to produce positive sales results.
• Demonstrate appropriate knowledge of the customers’ products and services to create business strategies to increase revenue.
• Understand Grainger’s Value Proposition and to customers, providing solutions to grow profitable sales.
• Establish customer and market priorities to build a strategic course of action to accomplish sales goals.
• Develop and implement account reach strategies to include regular business reviews for key customers to maximize sales.
• Observe company sales and pricing guidelines to include all healthcare compliance standards.
• Leverage all resources and technical support available.
• Document and understand impact of customer-focused activities to increase productivity and sales within assigned customers.
• Ability to utilize sales process to uncover customer objections/concerns and determine appropriate solutions.
• Process discipline, ability to align planning objectives with a pipeline development process to grow market revenue.
• Responsible for generating positive sales growth within specific assigned customers with an average of 10 current accounts and between $5 to $10M dollars annually.

Requirements

• Bachelor's Degree or equivalent experience
• 3+ years of progressive experience and diversified knowledge of products
• You could wear personal protective equipment (i.e. protective footwear, safety eyewear, etc.).
• Consistent with Grainger's Sales Mgt process, travel is required to each customer within aligned market at least once per month, or more frequently where needed.
• A valid driver's license

Benefits

• Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
• 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
• 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
• Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.
• Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.