Bilingual Client Training Consultant providing training and support on Fidelity's technology platform. Ensuring clients are educated on using products and services effectively.
About the role
- Learning Consultant responsible for deploying learning solutions for clients. Partnering with teams to manage learning initiatives and ensure successful project launches.
Responsibilities
- Accountable for project managing the deployment of instructor-led and virtual instructor-led learning solutions
- Participate in end-to-end solution from identification of learning need to project management of delivery
- Partner directly with regional teams, and suppliers to maintain overall project governance
- Engage with Learning Consultants and Specialists to understand the learning needs of the organization
- Provide support during Solution Development phase to determine operational deployment strategy
- Act as main point of contact for stakeholders for the request of delivery needs
- Lead Demand Planning Meetings with recommended agenda
- Proactively report and highlight any risks and issues
Requirements
- Professional qualification/degree or equivalent
- Proven experience in the learning field
- Knowledge of learning interventions
- Experience in the deployment of informal and formal blended learning solutions to include e-learning, VILT, and ILT
- Experience with deployment of large-scale initiatives
- Analytical and data reporting skills
- Bilingual (English/ Spanish – LATAM) preferred
Benefits
- Health insurance
- Professional development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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