Hybrid Account Director

Posted 1 hour ago

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About the role

  • Account Director serving as the primary contact for key clients in digital marketing. Driving account growth and developing customer success strategies with a focus on strong client relationships.

Responsibilities

  • Comprehensive management and strategic development of our accounts
  • Build, maintain, and expand relationships with relevant stakeholders at decision‑maker level — business units, procurement, and management
  • Lead and facilitate kick‑offs, QBRs (Quarterly Business Reviews), and regular client meetings
  • Identify growth, cross‑selling, and innovation opportunities within existing accounts
  • Early identification of project challenges and close collaboration with operations and internal teams
  • Develop and implement tailored expansion and customer success strategies

Requirements

  • Several years of proven experience in B2B account management, ideally in digital marketing or an agency environment
  • Confident, persuasive presence at executive/decision‑maker level, with strong presentation and consulting skills
  • Strategic and entrepreneurial mindset with a strong sense for profitability, customer retention, and growth opportunities
  • Solid understanding of social media, platform mechanics, and performance‑based KPIs
  • Excellent communication skills, high social competence, and a strong team and service orientation
  • Structured, self‑directed working style with a solution‑oriented mindset
  • Very good German skills (at least C1) and good English skills, both written and spoken
  • An active network of marketing decision‑makers in relevant industries
  • Experience with HubSpot or comparable CRM systems

Benefits

  • Attractive salary & flexible work — hybrid work model with workation options and flexible hours to help you balance work and life
  • Top‑notch equipment — we provide modern technology so you can work efficiently
  • Open company culture & development opportunities — we foster a transparent feedback culture and give you space for personal and professional growth
  • Legendary team events & offsites — from after‑work gatherings and team retreats to large offsites, we celebrate successes and build team spirit
  • Non‑cash benefit & fitness perk — a monthly non‑cash benefit of €50 for personal use, including full coverage for an Urban Sports Club (M plan) membership
  • Company pension scheme (bAV) — we support you in planning for your future early on
  • Dog‑friendly office in the heart of Berlin — your four‑legged friend is welcome and will enjoy new office buddies

Job title

Account Director

Job type

Experience level

Lead

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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