Sales Representative managing the entire sales cycle for AI solutions focused on logistics. Building relationships and identifying client needs for tailored document processing solutions.
About the role
- Inside Sales Representative focusing on proactive selling techniques and customer satisfaction in Stuttgart, Germany. Collaborating with Outside Sales to meet goals and earn commission based on performance.
Responsibilities
- Obtain orders via email and telephone calls, verify and enter items, transfer orders to fulfilment, explain stock-outs and expected delivery dates
- Increase orders by suggesting related items, explaining features and checking the buying history of customers
- Own, qualify and develop opportunities passed on from Marketing, Outside Sales and national accounts
- Identify ways to continuously improve processes
- Prepare, generate and follow up on verbal or written quotations to secure orders or determine reason for loss of order
- Review open customer order reports and take action on open items, including those items that may be at risk in meeting the promised delivery dates of customers
- Maintain distribution system backorder report, associated customer expediting report and notices, and customer notifications
- Report industry trends, competitive pricing and customer feedback to Management
Requirements
- High School degree or equivalent required; Bachelor’s degree preferred
- Knowledge and experience of sales and sales administration; still acquiring higher level knowledge and skills, however fully competent and productive professional contributor (2-4 years)
- Familiar with Microsoft Office and ability to perform basic computer skills
- Ability to perform multiple tasks simultaneously
- Comfortable working in a team environment
- Strong communication skills (both verbal and written)
- Attention to detail
- Ability to prospect and market concepts to existing and potentially new accounts
- Take action and solve a range of problems that may be difficult but are not typically complex
- Identify and define problems and possible solutions independently; chooses among existing solutions
- Ability to work independently with general supervision
- Ability to travel: 0%-10%
- Sales background from IT/Network/Electronics is preferred
- German language proficiency level: business or higher (required).
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