About the role

  • Account Manager managing client relationships at City Wide Facility Solutions. Focusing on service diversification and operational efficiency in a hybrid work environment.

Responsibilities

  • Cultivate and expand client relationships, ensuring high retention rates and exploring opportunities for service diversification and expansion.
  • Oversee the delivery of services across all client sites, maintaining the highest standards of quality and compliance.
  • Manage contractor relationships including hiring, negotiation, and performance assessments.
  • Address and resolve client concerns, coordinate site visits, and develop strategic solutions to enhance client satisfaction and operational efficiency.
  • Utilize City Wide’s CRM to manage client interactions, service schedules, and performance reporting.

Requirements

  • 3-5 plus year’s sales and management experience in building maintenance, facility management or equivalent experience.
  • High School diploma required; bachelor’s degree highly desirable.
  • Highly detail oriented and excellent follow-through on commitments.
  • Positive and outgoing personality; great at building relationships.
  • Excellent verbal and strong written communication skills.
  • Proficient in Microsoft Office and knowledge of CRM database.
  • Must have reliable transportation.

Benefits

  • Auto reimbursement
  • Cell Phone is provided
  • 401k
  • Health insurance
  • Paid time off
  • Dental insurance
  • Vision insurance

Job title

Account Manager

Job type

Experience level

Mid levelSenior

Salary

$50,000 per year

Degree requirement

High School Diploma

Location requirements

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