Account Manager responsible for expanding and increasing revenue from a portfolio of high - potential clients. Key focus on building relationships and driving growth within the client base, while utilizing analytical insights.
About the role
- Relationship Manager managing corporate customer relationships and ensuring profitability at Luminor Group. Direct sales to small business segment clients while maintaining existing relationships.
Responsibilities
- Perform direct sales to small business segment clients, servicing by providing actual bank products, identifying new client needs and offering bank solutions.
- Ensure desired income and profitability level of assigned client portfolio and high level of client satisfaction.
- Maintain relationship with existing clients, attract new clients.
- Perform credit analysis, prepare documentation and present to decision makers.
- Monitor credit portfolio quality and initiate timely actions in order to solve problematic cases.
- Plan, deliver and follow-up personal tasks proactively, timely and according to the quality standards set, budget and Luminor values.
- Contribute to team and company performance through collaboration and information sharing, through your personal energy, enthusiasm and commitment.
- Take responsibility for professional self-development and contribute to own and team performance improvement by constructive feedback and relevant suggestions.
Requirements
- 1-2 years effective sales and negotiation skills, including client prospecting and proactive sales or Relationship Manager experience in Corporate Banking.
- Excellent knowledge of banking products, credit products and financial analysis.
- Very good understanding of credit risk and Credit Policy.
- Advanced sales, negotiation, and presentation skills, supported by strong analytical abilities and a continuous‑development mindset.
- Flexibility, openness to change, and readiness to take ownership with strong target orientation.
- Cooperation, effective communication, customer focus, creativity, and high integrity.
- Readiness to take ownership and strong target orientation.
- Proactive leadership mindset, strong commitment to continuous learning, and the ability to guide and support the team in achieving high‑quality results.
- Fluency in English and Lithuanian is required in spoken and written communication.
Benefits
- Flexibility. Flexible working hours, remote work and a possibility to work from anywhere in the EU, Iceland, Switzerland and the UK (in total 90 days per year)
- International teams. Teams that go outside Pan-Baltic borders where people value challenging work together with good humour and having fun
- More vacation. Additional week of vacation are available to all employees who have been in the company for 1 year or more
- Volunteer time off. We care about giving back to society, therefore, you will get additional days off for volunteering purposes
- Paid leave. We are proud of our employees who are participating in military training. Therefore, Luminor offers 30 fully paid calendar days for military training every year
- Health benefits. A competitive benefits package in addition to your salary that includes health insurance after the first 3 months pass in all three Baltic states as well as Health days in case of your absence due to sickness without a doctor's note needed
- Wellbeing. Access to tools and resources that help to feel good and be productive at work and in life
- Professional growth. Internal and external training programs, workshops, conferences, online training etc.
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