Senior Account Director at Real Chemistry managing client relationships on large engagements in healthcare communications. Leading cross - functional teams to drive innovative solutions and client satisfaction.
About the role
- Account Executive managing client relationships for Venuee, a performance marketing agency in Bangkok. Ensuring client satisfaction and developing business opportunities within existing accounts with administrative management.
Responsibilities
- Act as the success enforcement and primary contact for both internal and external communications post-sale, including clients and KOLs, ensuring smooth project implementing and client satisfaction.
- Provide regular updates to clients and internal stakeholders on the progress of initiatives, addressing any issues or adjustments as needed.
- Foster and maintain trusted advisor relationships with key accounts, building rapport and trust to enhance client satisfaction and loyalty.
- Identify and develop new business opportunities within existing accounts, proposing additional services or enhancements based on client needs.
- Handle administrative tasks related to account management, such as reporting, billing, and updating report systems.
Requirements
- At least 2 years of proven experience in account management, digital marketing, or a client-facing role in a relevant industry.
- Solid understanding of digital marketing principles, with an ability to explain digital strategies and tools to clients.
- Strong verbal and written communication skills, including effective presentation and negotiation abilities.
- Demonstrated analytical skills, adaptability, and proactive problem-solving capabilities.
- Proficiency in stakeholder management for efficient customer relationship management.
- Highly organized with attention to detail, capable of multitasking and managing time effectively.
Benefits
- Hybrid work 2/3: M-T (in office), W-F (Work from home)
- 1 min. close to BTS station at Ekkamai station
- Competitive Salary + Monthly Incentives
- Free lunch at office
- Computer depreciation 500 THB/month
- Monthly TGIF team activities
- Annual bonus based on performance
- Annual salary raise
- Menstrual leave for menstruating person: 1 day/month
- Birthday leave 1 day
- Employee group health insurance OPD Health Plan THB 1,500 Per Time
- IPD Health Plan
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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