HR Operations Specialist managing various HR processes to enhance employee experience and ensure compliance. Focusing on HR practices and systems while supporting employees and HR Partners remotely and virtually.
Responsibilities
Responsibility for responding to service ticket requests
overseeing various People Operations and Payroll and Benefits processes
providing support to employees and HR People Partners on site and virtually
managing escalations, complying with local and global company policies and guidelines
Create and maintain support materials around HR Tools and processes
Maintain vendor relationship with 3rd party providers
Generate and analyze business related reports in various areas to enable business decisions
Requirements
advanced experience in the Human Resources & HR Operations Service Delivery
Knowledge level is comparable to a Bachelor's degree from an accredited university or college
Extensive experience in HR operations, including reporting, onboarding, and payroll coordination
proven track record of familiarity with the specifics in Germany
Strong analytical, organizational, and problem-solving skills
Proficiency in Workday, SAP and Microsoft Office
Strong oral and written German and English language skills
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