Senior SCRM Analyst at Leidos supporting enterprise data and analytics programs. Involves Cyber Supply Chain Risk Management and collaboration with governmental partners.
About the role
- Bilingual Client Success Coordinator supporting reseller partnerships for a health tech company. Coordination, communication, and problem-solving skills emphasized for smooth program operations.
Responsibilities
- Be the operational support that helps our reseller partnerships run smoothly.
- Own the day-to-day coordination that keeps programs on track, including maintaining accurate records, preparing program reports, supporting onboarding and renewals.
- Ensure timely and clear communication with partners.
- Help create a reliable, seamless experience for both our reseller partners and the customers they support.
- Bring structure to ambiguity and enjoy work that blends coordination, communication, and problem-solving.
Requirements
- 2+ years of administrative or coordination experience in a client-facing or customer-facing environment.
- Fluency in French and English — able to communicate clearly, professionally, and confidently with French-speaking clients and stakeholders.
- Detail-oriented with a track record of producing accurate, high-quality work at pace.
- Excellent written and verbal communicator — you keep stakeholders informed and interactions smooth.
- Tech-savvy and comfortable navigating tools like Google Workspace and CRMs (Salesforce is an asset).
- A self-starter who anticipates needs, takes initiative, and follows through reliably.
- Highly organized, dependable, and calm under pressure — you bring order to fast-moving environments.
- A team-first collaborator who asks questions, shares knowledge, and supports collective success.
- Motivated by purpose and excited to support organizations in improving access to healthcare for their employees.
Benefits
- Competitive benefits package: health, dental, counselling, and life insurance coverage to care for you and your loved ones.
- Health spending account: extra funds for wellness essentials like eyeglasses, therapy, and more.
- Wellness budget: recharge with activities that fuel your well-being—fitness classes, mindfulness tools, and beyond.
- Maple access: virtual healthcare for you and your family, including general practitioners, paediatrics, and therapy consultations.
- Paid health days: 10 extra days for when life happens—rest, appointments, or caregiving included.
- Destination5: work internationally in eligible countries for up to 5 days per year.
- Retirement savings plan: invest in your future with our group retirement savings plan.
- Branch out budget: $1,000 annually to pursue professional development and fuel your growth.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Customer Success Manager engaging clients on their digital transformation journey with HPE solutions, ensuring optimal service adoption and customer satisfaction throughout their journey.
Customer Success Specialist guiding new customers through onboarding and building relationships. Focused on client engagement and retention in the property industry.
Customer Success Specialist in the real estate sector, providing onboarding and customer support. Focused on enhancing user experience and driving client retention.
Client Success Director managing strategic relationships for a property intelligence company. Driving client engagement and ensuring long - term retention with measurable outcomes.
SMB Customer Success Manager driving activation, retention, and growth across a portfolio at Sitemate in the tech industry with a focus on customer engagement.
Customer Success Manager for Sydney team driving customer activation and retention across built world industries, collaborating closely with Sales, Account Management, and Support teams.
Client Success Director managing strategic relationships with top real estate brokerage firms. Elevating client engagement and ensuring measurable value from data - enabled solutions in B2B environment.
Customer Success Manager guiding healthcare providers through onboarding and retaining relationships with Torch. Focused on delivering exceptional customer experience and understanding client needs.
Technical Success Manager responsible for troubleshooting and optimizing platform usage for APAC clients. Collaborating with internal teams and providing consultative guidance in a client - facing role.