Director of Client Success at Redwood Logistics driving revenue growth and customer retention across enterprise transportation clients. Leading a team to optimize logistics execution and build C - suite relationships.
About the role
- Bilingual Client Success Coordinator supporting reseller partnerships for a health tech company. Coordination, communication, and problem-solving skills emphasized for smooth program operations.
Responsibilities
- Be the operational support that helps our reseller partnerships run smoothly.
- Own the day-to-day coordination that keeps programs on track, including maintaining accurate records, preparing program reports, supporting onboarding and renewals.
- Ensure timely and clear communication with partners.
- Help create a reliable, seamless experience for both our reseller partners and the customers they support.
- Bring structure to ambiguity and enjoy work that blends coordination, communication, and problem-solving.
Requirements
- 2+ years of administrative or coordination experience in a client-facing or customer-facing environment.
- Fluency in French and English — able to communicate clearly, professionally, and confidently with French-speaking clients and stakeholders.
- Detail-oriented with a track record of producing accurate, high-quality work at pace.
- Excellent written and verbal communicator — you keep stakeholders informed and interactions smooth.
- Tech-savvy and comfortable navigating tools like Google Workspace and CRMs (Salesforce is an asset).
- A self-starter who anticipates needs, takes initiative, and follows through reliably.
- Highly organized, dependable, and calm under pressure — you bring order to fast-moving environments.
- A team-first collaborator who asks questions, shares knowledge, and supports collective success.
- Motivated by purpose and excited to support organizations in improving access to healthcare for their employees.
Benefits
- Competitive benefits package: health, dental, counselling, and life insurance coverage to care for you and your loved ones.
- Health spending account: extra funds for wellness essentials like eyeglasses, therapy, and more.
- Wellness budget: recharge with activities that fuel your well-being—fitness classes, mindfulness tools, and beyond.
- Maple access: virtual healthcare for you and your family, including general practitioners, paediatrics, and therapy consultations.
- Paid health days: 10 extra days for when life happens—rest, appointments, or caregiving included.
- Destination5: work internationally in eligible countries for up to 5 days per year.
- Retirement savings plan: invest in your future with our group retirement savings plan.
- Branch out budget: $1,000 annually to pursue professional development and fuel your growth.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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