Sales Operations Coordinator supporting VitalSource’s sales team with operational tasks and client interactions. Managing sales data and assisting in strategic initiatives to enhance sales efficiency.
About the role
- Sales Operations Analyst partnering with SMB Sales Leaders for analysis and efficiency in operations. Driving sales productivity and optimizing processes for revenue growth.
Responsibilities
- Perform advanced analysis to uncover root causes and drive efficiency within the SMB sales teams and supporting operations.
- Ensure the continuous and equitable flow of leads and accounts.
- Troubleshoot tools and provide insights through local reporting and SFDC dashboard updates.
- Manage the internal process documentation library.
- Collaborate closely with Sales Leaders and cross-functional partners like Product Management, Business Intelligence, Revenue Operations, Sales Value Team, Marketing, and Learning & Development.
Requirements
- 3-5 years of business analysis experience working with stakeholders within a cross-functional matrix environment.
- Experience in a Sales Operations, Sales Enablement, or Operations role, preferably within a B2B SaaS or technology company.
- Proven ability to quickly learn new software and technologies in a constantly evolving tool ecosystem.
- Excellent data analysis skills with a high degree of proficiency in Microsoft Excel or Google Sheets (e.g., pivot tables, VLOOKUPs, functions).
- Exceptionally detail-oriented with strong organizational and project management skills.
- A process-driven mindset with a proven ability to identify inefficiencies and implement improvements.
- Excellent written and verbal communication skills in English and French.
Benefits
- Flexible working model (hybrid)
- Opportunities to work in a diverse team
- Opportunities for professional development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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