Head of Global Payroll Pre - Sales Specialists leading a high performing global Pre Sales function. Ensuring feasibility and value of payroll solutions while partnering closely with Sales, Product, and Delivery teams.
About the role
- Customer Service Representative at Gateway Services serving veterinary clinics with compassion and care. Building relationships and addressing aftercare needs in Virginia Beach, VA.
Responsibilities
- Serve as the main point of contact for veterinary clinics, providing reliable and compassionate service
- Build trusted relationships with clinic staff and families through empathy, respect, and professionalism
- Educate clinics on services, answer questions, and address concerns promptly
- Ensure clinics receive prompt and professional support for all their pet aftercare needs
- Address any service issues proactively and escalate concerns to the appropriate department when necessary
- Maintain all proper documentation and tracking for all pets entrusted to you
- Anticipate clinic needs before requested, ensuring the highest level of quality service
Requirements
- High school diploma or GED required as minimum
- Prior experience in customer service, account management, or sales/route sales is highly desirable.
- Proficiency in CRM systems and sales tracking tools.
- Ability to work early morning hours, weekends, and holidays as needed.
- Basic math and computer skills for order placement and inventory tracking.
- Valid driver’s license with a clean driving record.
Benefits
- Medical, Dental, and Vision Plans with low co-pays designed to support you and your family
- Company-paid Life, AD&D and LTD insurance for all full-time employees
- 401(k) with employer match – we invest in your future
- Employee referral program – bring great people into our family and earn rewards
- Tuition assistance – up to $2,000 for approved education courses
- Paid holidays and PTO so you can rest, recharge, and enjoy time with family
- Employee wellness and support programs accessible in an established Employee Assistance Program
- Grow with Gateway Program – access to in-house learning and development for your career goals including the Gateway Management Advancement program (G-MAP)
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