Strategic Account Manager driving growth in high-potential accounts at ALASTIN. Collaborating with Account Managers to develop action plans and establish relationships with selected practices.
Responsibilities
Conduct business assessment and build strategic growth plan for designated Strategic Accounts for accelerated growth.
Partner with local Account Manager to develop forecast targets, initiatives to drive growth and reports to monitor progress of these accounts
Establish and apply business building principles on best practices related to successful revenue generating approaches and pull through strategies, office promotions etc.
Conduct Account Business Reviews after thorough account analysis from account reports with each specified account and ensure AMs on the team are effective in presenting ABRs as well.
Serve as lead on approaches that foster patient loyalty and an excellent patient experience within the practices they cover.
Partner with the AMs to apply strategic account management principles to enhance the relationship with each office
Develop action plan, applying S.M.A.R.T. principles, to include education on the science, messaging, social media, provide selling skills for office staff, incentives and general best practices
Participate in regular SAM Success team calls to collaborate with the SAM team along with the Training and Education and Marketing teams
Align business decisions with strategic goals by demonstrating knowledge of market, competition and profitability
Establish travel itinerary (quarterly) with Executive Area Director or Regional Director based on area/territory priorities and T&E budget
Analyze and control expenditures to conform to budgetary requirements
Requirements
BA/BS degree required
5 or more years Aesthetic sales experience; skincare experience preferred
Proven expertise in integrating medical and retail in a practice
Effective coaching, training and development skills
Effective goal setting, planning and communication, relationship-building, and strong problem-solving skills
Strong analytical skills with ability to utilize Excel and PowerPoint when needed
Ability to manage multiple responsibilities and get others to buy in to specific goals and strategies in a fast placed, demanding environment
Self-reliant with the ability to make solid business decisions
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