Hybrid Manager, Consumer Insights – Marketplace Partnership

at Front Row

• Job title: Manager, Consumer Insights – Marketplace Partnership
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, New York City, United States

About the role

• Manager of Consumer Insights responsible for translating complex data into strategic narratives for brands. Engaging in consumer research across various data sources to guide business decisions.

Responsibilities

• Conduct comprehensive research across diverse data sources — including sales and search trends, social media analytics, customer reviews, and primary and secondary consumer reports.
• Translate findings into strategic storytelling that answers core business questions, such as:
• Who is our consumer?
• How are they behaving in e-commerce environments? How are they engaging with our brand across ecommerce channels?
• What industry and cultural forces are shaping these behaviors?
• Distill complex datasets into clear, compelling narratives that inspire client action.**Present insights confidently and succinctly to both internal and client stakeholders.
• Support the Director of Consumer Insights in mentoring analysts, managing workflows, and elevating the team’s analytical capabilities.
• Identify emerging consumer, category, and cultural trends, and translate them into actionable insights and recommendations for clients.

Requirements

• PowerPoint / Google Slides: Expert at building polished, presentation-ready decks that tell a data-driven story.
• Excel / Google Sheets: Proficient in key functions and comfortable managing large datasets.
• Consumer Research: Experience designing, conducting, and interpreting both quantitative and qualitative research.
• Strong communicator: Clear, articulate, and confident, both in writing and public speaking.
• Strategic thinker: Skilled at connecting insights to broader business implications.
• Curious and proactive: Naturally digs into data anomalies or unexpected findings to uncover deeper meaning.
• Collaborative team player: Thrives in a small, agile team; willing to pitch in and support colleagues.
• Innovative thinker: Brings fresh ideas, challenges the status quo, and seeks creative approaches to insight generation.
• Project manager: Ability to manage multiple priorities, timelines, and stakeholders with accountability and precision.

Benefits

• Health, dental, and vision
• PTO
• 401K matching
• Summer Fridays
• Wellness and commuter benefits
• Work with a fun, consultative team of experts
• Location - headquartered in SoHo, New York City with offices in San Diego, Hamburg and Bratislava