Sales Manager leading EMEA Account Executives at Front, an AI-powered customer service platform. Driving growth and mentoring a high-performing team to enhance customer relations.
Responsibilities
Lead, develop, and mentor a team of high-performing Account Executives covering EMEA new business.
Drive consistent execution across pipeline generation, forecast accuracy, and sales process adherence.
Partner closely with Marketing, SDR Leadership, Revenue Operations, Partnerships, and Customer Success to optimize our EMEA go-to-market engine.
Ensure your team deeply understands customer pain points and can articulate the value of Front in a clear, consultative way.
Build a culture of accountability, continuous learning, and operational excellence.
Hire and onboard exceptional sales talent, ensuring the team scales ahead of company growth.
Analyze and optimize regional performance by leveraging data, insights, and cross-functional feedback loops.
Represent the voice of the customer and collaborate with Product, Engineering, and Leadership to influence roadmap thinking.
Foster a collaborative, inclusive, and high-trust environment aligned with Front’s values.
Requirements
3–5+ years of front-line sales management experience in B2B SaaS, ideally with multi-regional or international exposure.
A consistent track record of helping reps exceed quota through structured coaching and development.
Strong command of sales fundamentals: discovery, qualification, multi-threading, champion building, value-selling, and closing.
Operational rigor with experience implementing repeatable processes and forecast discipline.
A builder’s mindset — you enjoy refining systems, tackling ambiguity, and scaling what works.
Deep empathy for both customers and teammates, paired with a bias for action and impact.
Excellent communication, storytelling, and stakeholder-management skills.
Experience selling a horizontal product or platform is a plus.
Familiarity with Front or customer operations workflows is a bonus.
Benefits
Competitive salary
Equity (we are post-series D & backed by some of the best VCs in the US)
Fully covered private health insurance
Paid parental leave
Generous paid time off
Flexibility to work from home Mondays and Fridays (unless posted as a full-remote role)
Mental health support with Workplace Options
Family planning support with Maven
75 Euro per month Lifestyle Stipend to spend on fitness and other activities
Winter Break - Our offices are closed from Christmas to New Year's Day!
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