Senior Product Support Engineer at CodeRabbit resolving complex technical challenges for AI - driven code review platform. Bridging AI technology and customers to enhance software development efficiency.
About the role
- Senior Analyst responsible for Oracle HCM Cloud configuration and support, focusing on techno-functional tasks. Collaborating with stakeholders to enhance business processes and system designs.
Responsibilities
- Perform hands-on configuration setup in Oracle HCM Cloud.
- Provide day to day techno-functional support to Oracle HCM business partners.
- Analyze and provide subject matter expertise related to application build and functionality of systems.
- Evaluate and recommend system upgrades, software installations, and technology enhancements to improve efficiency and productivity.
Requirements
- At least 4 or more years of Oracle HCM techno-functional experience required, preferably for a large global company as an analyst.
- Bachelor's degree with at least 6 or more years of technology or industry experience required
- Experience with Oracle technologies like Approval Workflows, VBS Studio, Sandbox, HCM Design studio, Flexfields, Fast Formulas, HDL, Quarterly updates, CWB patches etc.
- Strong technical skills in HCM System extracts, API Connectors, Reporting & analytics, developing system solutions and documentation standards.
- Advanced experience with Oracle HCM Cloud configurations and processes across modules- Global HR, Compensation, Talent Management etc.
- Strong collaboration skills while working with SMEs, and business users/ stakeholders to drive business analysis/user requirements.
- Strong negotiation skills when working with business users to develop requirements and defend systems capabilities.
Benefits
- Analyze business process strength, weakness, inefficiencies, and risks to determine appropriate process and system design.
- Responsible and accountable for new techno-functional design specifications, gathering requirements, updating configuration workbooks, as required based on the design.
- Develop solutions using Oracle HCM functionalities as per business requirements.
- Resolve issues and system defects faced by users. Provide end user support, communicate standard processes and best practices.
- Responsible for working with Oracle on critical SRs and product enhancement requests.
- Serve as a key liaison with third parties and other stakeholders to define, implement and support system interfaces.
- Collaborate with vendors and external partners to implement and support technology solutions, ensuring smooth integration and functionality.
- Stay updated with industry standards and regulations, ensuring compliance and adherence to security protocols.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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