HR Manager providing managerial and administrative support in a law firm. Overseeing recruiting, compliance, and employee relations with a focus on improving HR practices.
About the role
- German-speaking HR Associate managing sick leave applications for German Employees. Collaborating with the HR Contact Center to ensure efficient service delivery.
Responsibilities
- Managing sick leave applications for German Employees
- Processing sick leave administration into the timekeeping system
- Communicating with employees, timekeepers and health insurance companies
- Delivering exceptional customer experiences through the HR Contact Center case management technology application ensuring seamless transactional processes based on our operational documentation and service promise.
Requirements
- Desirable Bachelor’s Degree preferably in Human Resources, Business Administration, or other related fields.
- 0-3 years of customer service experience, data processing or HR experience preferred.
- Excellent attention to detail when handling employee data and sick leave records.
- Strong Understanding and Interpretation of German Labor Laws and Operating Agreements: related to sick leave.
- Proficiency in HR Systems and Tools: Advanced working knowledge of MS Excel for data management and reporting, and experience with SAP (or similar HR Information Systems) for timekeeping and HR administration.
- Commitment to delivering a seamless and positive customer experience through case management technology, ensuring efficient and supportive interactions.
- Capability to consistently follow established operational documentation and transactional processes, contributing to a high standard of service delivery.
- Ability to identify unusual calling events or frequent customers issues and work with the HR Contact Center Supervisor to suggest process, procedure and training improvement opportunities.
- Ability to drive to "first-time through" solutions.
- Proactivity.
- Demonstrating positive attitude and effectiveness when facing difficulties.
- Ability to communicate effective through written and oral communication and consistently deliver high quality customer service in a professional manner
- Ability to work as a team member in a specialized area with a diverse audience.
- Ability to remain flexible with staff scheduling changes and time zones.
- Speaking English and German fluently, supporting the business on a daily basis in both languages.
Benefits
- Being part of a fully supportive, collaborative, and dynamic team
- Working in an environmentally friendly and well-equipped office in the XIII. district of Budapest
- Hybrid working model - currently 3 office days, as of April, 4 office days required
- Learning opportunities in the field of HR and possibilities to explore other countries’ HR processes and growing in your career by taking on new projects and tasks and developing within the People First Team®
- Colorful tasks as you will be involved in all HR processes regarding the German employees
- Cafeteria – Benefits package
- As you will join a car sales company you can use your discount for new and used car purchase, and you can have the chance to try even the most recent models during test driving days.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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