Director leading initiatives to improve client delivery excellence and transformation within our healthcare technology implementation practice. Focusing on operational consistency and strategic methodologies.
About the role
- Director, Payments Specialist managing comprehensive payment strategies for FNBO. Leading business development and delivering innovative payment solutions to optimize client satisfaction.
Responsibilities
- Demonstrate and advanced understanding and application of a comprehensive commercial payments solution set, including Treasury Services, Commercial Card/Virtual Card/Integrated Payables, Global Banking and Merchant Services
- Maintain a subject matter expertise of payment strategies, processes, and solutions within the Payments industry
- Maintain an advanced understanding of FNBOs current and prospective solution set, and position in the marketplace
- Experience in product pricing and negotiation, and ability to set competitive pricing for customers
- Develop and execute a strategic market development plan to attain production goals
- Lead strategic discovery conversations to understand customer/prospect operations and goals
- Design and deliver payments solutions in alignment with customer needs and goals, demonstrating fit and value
- Serve customers and prospects as a trusted payments industry expert advisor, consultant, and core member of their FNBO relationship team
- Deliver FNBOs Commercial Payments value proposition for creating process efficiencies, improving working capital positions, and increasing profitability in a consistent and unique manner to each customer and prospect
- Facilitate collaboration between internal and external stakeholders to ensure alignment and delivery of the intended customer experience
- Communicate functionality, utility and benefits of FNBO Payments solutions to internal stakeholders
- Build and maintain effective relationships with partner leadership teams to support effective interactions and drive goal attainment
Requirements
- Bachelor’s degree, or equivalent career experience in Payment environment
- 3+ working knowledge of treasury products and bank operations
- Ability to be a dynamic individual who can be a leader in critical work pertaining to the line of business, problem solving, critical thinking, and decision making
- Demonstrated success in independent business development
- Ability to be self-motivated with the ability to work independently in role
- CTP certification completed or program initiated within 24 months of hire
- Candidates must possess unrestricted work authorization and not require future sponsorship.
Benefits
- Medical, Dental, Vision Insurance
- 401k, With Matching Contributions
- Time Off Programs
- Health Savings Account (HSA)/Dependent Care
- Employee Banking
- Growth Opportunities
- Tuition Assistance
- Short-Term/Long-Term Disability Insurance
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