Hybrid Multi-Site Camp Director

at Bright Horizons UK

• Job title: Multi-Site Camp Director
• Job type: Full Time
• Experience level: Lead
• Salary: $75,500 - $83,050 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, New York City, United States

About the role

• Multi-Site Camp Director responsible for executing innovative summer day camp programs in New York and New Jersey. Leading teams, managing logistics, and promoting camp events throughout the year.

Responsibilities

• An Multi-Site Camp Director is responsible for all aspects of planning and executing innovative, kid-centric summer day camp, as well as other seasonal break programs and pop-up childcare events throughout the year.
• This role involves developing and implementing local marketing initiatives; establishing and building relationships with hundreds of camp families; recruiting, hiring, training and leading seasonal teams.
• Overseeing logistics, compliance, operations and inventory management for the programs they manage.
• Handles crisis, emergency, behavioral and medical responses as needed when issues come up at camp or in other childcare settings.
• Manages all customer contact when seasonal management is not in place for their programs, including responding to email and phone inquiries in a timely fashion, providing exceptional customer service, and handling sensitive and escalated matters for hundreds of prospective and attending camp families.
• Develops relationships with local schools, PTAs, businesses and other organizations to create promotional opportunities for the camp by offering cash, in-kind donations and camp services/programming in exchange for marketing.
• Leads online and in-person promotional events and presentations for prospective families regularly throughout the pre-season.
• Manages compliance processes and ensures implementation of company, city and state required policies for camps and/or childcare facilities as applicable to their locality.
• Oversees the management of a six-figure budget for personnel, food and programming.

Requirements

• Bachelor's Degree - Preferred or 5 additional years of experience in a camp, education or childcare in lieu of a degree
• 3 years Administrative or Supervisory Experience in a Camp, Education or Childcare setting - Required
• Past management or leadership experience is required; experience hiring and managing teams of 5 or more, as well as experience with multi-site management is preferred
• Must demonstrate an understanding of required quality camp standards; knowledge and ability to lead staff in implementation of developmentally appropriate program; experience and skill in communication, leadership, organization and supervision; sensitivity and responsiveness to needs of families, staff, and client/hosts; and ability to perform job responsibilities in all levels of direct care.
• Demonstrated sensitivity and responsiveness to needs of parents/guardian, staff, and client/host.
• Must demonstrate working knowledge and management of business operations and financial performance proficiency, combined with technology platforms for business operations, such as HRIS, timekeeping, enrollment tracking and billing.
• Strong leadership, supervisory and organizational skills, demonstrated ability to handle multiple tasks.
• Experience working in an inclusive work environment and managing across differences.
• Candidates who meet the ACA standard of being at least 25 years old are preferred.

Benefits

• Medical, dental, and vision insurance
• 401(k) retirement plan
• Life insurance
• Long-term and short-term disability insurance