Marketing Operations Manager leading a high - performing team for marketing automation at 1 - 800 Contacts. Overseeing campaign execution, process innovation, and operational excellence in hybrid setting.
About the role
- Marketing Operations Manager overseeing finance operations within PokerStars SEU. Supporting marketing processes, budget management, and legal contract administration across Southern Europe.
Responsibilities
- Support Marketing functions with revenue operations and marketing controls
- Support the creation and integration of the SEU Marketing Operating Model, ensuring controls are implemented
- Assist the Senior Project Manager in identifying efficient processes to improve ways of working across SEU Marketing and the wider business
- Identify, track and report operational risks and issues, providing recommendations and solutions
- Understand and continually improve internal policies and procedures to enhance operating models and workflows
- Manage all marketing finance administration, including raising POs and managing accruals
- Support budget tracking, planning and coordination with SEU Finance
- Oversee legal and contract administration, including data collection, renewals and new contract management
- Provide data-driven insights to support process improvements and operational efficiency
- Manage operational process changes through clear communication
- Act as lead coordinator for SEU Marketing operations, activities and workshops
- Become a subject matter expert on processes, systems and tools that support agile operations
- Deliver stakeholder communication and training
- Manage ad hoc projects as required
Requirements
- Proven years’ experience managing marketing operations within a complex organisation
- Experience with marketing operations tools and implementing processes to solve business needs
- Experience in marketing finance administration, including POs, accruals and finance systems
- Experience with legal contract processes and working with legal documentation
- Highly organised with exceptional attention to detail
- Resilient, comfortable with ambiguity and experienced in managing multiple projects simultaneously
- Creative problem-solver with an innovative mindset
- Confident, effective communicator able to operate at pace
- Strong relationship-building skills and ability to work through both formal and informal networks
- Results-driven, self-motivated and solutions-focused
- Fast learner who adapts quickly, embraces challenges and extracts learnings from setbacks
- Bachelor’s or Master’s degree in a relevant field (beneficial)
- Proven experience delivering best-in-class marketing operations
- Strong communication skills, with the ability to deliver concise and clear narratives
- Numerate and data-savvy, with a data-driven mindset
- Flexible and adaptable to changing environments and priorities
- Awareness of core marketing channels, principles and best practices
Benefits
- Discretionary annual performance bonus
- 30 days paid leave
- Health and dental insurance for you, your partner and your children (if you all live at the same address)
- Personal life assurance and partial & permanent disability insurance
- The option to join our company pension scheme
- A personal interest allowance to let you learn something new or pursue a hobby
- Competitive learning fund, dedicated 4 learning “Power Hours” every month during office time, full access to the Udemy and Mindtools platforms, in-house leadership program and many other training opportunities for developing your skills and progressing your career
- Looking to extend your family? You will receive a cash gift of 1,000 EUR for your new addition whilst working for us
- 26 weeks primary carer leave at 100% pay & 4 weeks secondary carer leave pay at 100% pay
- Access to an on-site gym. *Benefits may vary based on location*
Job title
Job type
Experience level
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Degree requirement
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