Sales representative providing phone support to customers in the telecom industry. Focused on customer satisfaction and sales through effective communication and empathy.
Responsibilities
Premium support: You are the primary point of contact for customers seeking optimization and create lasting customer loyalty through empathy and expertise
‘Wow’ moments: With sensitivity and a casual yet professional manner you defuse dissatisfied customers and turn frustration into genuine enthusiasm
Sales talent: You identify opportunities, sell real added value and boost your commission through cross- and upselling
Telephony pro: As a communication talent you convince with confidence, quick wit and high energy in every conversation
Requirements
Strong communication skills & composure: You persuade with a confident, energetic voice and maintain professional authority even in emotional conversations
High quality standards: You always strive for the best technical solution and aim to resolve every case to maximum customer satisfaction
Resilience & sales mindset: You stay calm in the face of criticism and use objections as opportunities for professional persuasion
Result orientation with finesse: You enjoy active selling and aim to exceed your targets through top-notch advice and real added value
Hunger to learn & reliability: You’re excited about an intensive 5-week professional onboarding to quickly become one of the team’s top performers
Benefits
Secure position in a growing company with a permanent contract
Pleasant work environment with team spirit, high-energy atmosphere, a winner’s mindset and good vibes
Comprehensive onboarding: A structured, paid training so you start well prepared
Attractive compensation: €2,410 base salary (full-time) plus a performance-based bonus and uncapped sales commission — your effort pays off
Hybrid work after the probation period for greater flexibility
Attractive perks such as a Deutschlandticket subsidy, employee discounts, snacks & drinks and much more!
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