HR Generalist managing employee lifecycle processes for URGO GmbH, a leading company in modern wound care. Supporting recruitment and HR administrative processes while fostering an open team culture.
About the role
- HR Advisor supporting HR operations and employee relations at Fitch Learning following recent acquisition. Advising managers and ensuring excellent HR service delivery during significant change and growth.
Responsibilities
- Act as the primary HR advisor for managers and employees across the global business, providing expert guidance on employee relations matters including performance management, conduct issues, grievances, and absence management
- Coach and mentor managers through challenging people situations, building their capability and confidence in handling ER matters appropriately
- Escalate and collaborate with the Head of HR on high-risk or sensitive matters, providing well-researched recommendations
- Support the successful integration of our recent acquisition, which may include harmonization of policies, processes, and cultural integration initiatives
- Provide support with HR projects that drive the strategic people agenda, including workforce planning, organizational design, talent management initiatives, and employee engagement programs
- Contribute to the development and implementation of People and Culture strategies, policies, and procedures that support business growth and operational excellence
- Own day-to-day HR operations, ensuring seamless execution of HR processes and lifecycle activities, including recruitment, onboarding, probation management, performance cycles, compensation reviews, talent reviews and offboarding
- Partnering with Talent Acquisition and HRSC teams to ensure high standards are maintained in service delivery for Fitch Learning
- Design, document, and implement standardized HR processes and procedures to drive consistency and governance in service delivery across our global operations, creating clear guidance for managers
- Develop and maintain a suite of HR dashboards and reports, utilizing advanced Excel skills to analyze workforce data, identify trends, and provide actionable insights to the Head of HR and leadership team
- Be the escalation point for the HR Shared Services Centre (HRSC), providing guidance on non-standard requests and ensuring quality of service delivery
- Proactively use data analysis to identify patterns, risks, and opportunities (e.g., attrition hotspots, absence trends, recruitment bottlenecks) and recommend evidence-based solutions
- Continuously identify opportunities to improve HR processes, systems, and service delivery, implementing solutions that enhance efficiency and employee experience
- Ensure consistency of approach and all HR activities comply with employment legislation, data protection requirements, and internal governance standards across our global locations
Requirements
- Proven HR generalist experience with at least 4-5 years in an HR advisory capacity, ideally in a fast-paced, multi-site or international organization
- Strong ER capability with experience managing moderate to complex employee relations cases independently with sound judgment and successful outcomes
- Solid working knowledge of UK employment legislation as a minimum, with experience navigating multi-jurisdictional employment law considerations
- Strong Excel skills including proficiency with pivot tables, VLOOKUPs, complex formulas, data manipulation, and creating meaningful reports and dashboards from raw data
- Comfortable working with HR data, identifying trends and insights, and translating numbers into business narratives and recommendations
- Ability to build credibility with managers at all levels, understand business context, and provide commercially-focused HR advice that balances employee advocacy with business needs
- Self-starter who can work independently, prioritize effectively, and make good decisions with minimal oversight while knowing when to escalate
- Exceptional written and verbal communication skills with ability to influence, challenge constructively, and adapt style to audience
- Comfortable with ambiguity, change, and wearing multiple hats; thrives in entrepreneurial environments rather than needing highly structured processes
Benefits
- Hybrid Work Environment: 3 days a week in office required based on your line of business and location
- A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity
- Investing in Your Future: Retirement planning, financial wellness and tuition reimbursement programs that empower you to achieve your short and long-term goals
- Promoting Health & Wellness: Comprehensive healthcare offerings that prioritize a healthy body & mind
- Supportive Parenting Policies: Family-first policies, including a generous global parental leave plan, designed to help you balance career and family life effectively
- Dedication to Giving Back: Paid volunteer days and support for community engagement initiatives
Job title
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