Customer Support Advisor handling customer inquiries across channels and guiding them through the eCommerce platform. A key role in customer relationship management at TVH, based in Estonia.
About the role
- Monteur für den Kundenservice bei IBS Industrie-, Brandschutz und Sicherheit GmbH. Wartung und Inbetriebnahme von Brandschutzanlagen mit Kundenkontakt und Bereitschaft zur Reisetätigkeit.
Responsibilities
- Maintenance of water extinguishing systems (sprinkler systems), fire alarm systems and special extinguishing systems at customer sites
- Commissioning of water extinguishing systems (sprinkler systems), fire alarm systems and special extinguishing systems
- Expansion and modification/retrofit of fire protection systems
- Willingness to travel and to perform on-call emergency duty
Requirements
- Completed vocational training as a gas and water installer/plumber or metalworker/fitter, or a comparable vocational qualification
- Initial professional experience in customer service
- Valid Class B driving licence
- Customer-oriented, communicative, resilient, solution-focused and able to work independently
Benefits
- Attractive employee equity/share program
- Health care benefits
- Childcare subsidy
- Bike leasing
- Employee discounts with well-known companies
- Company events
- Special payments such as a Christmas bonus
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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