Customer Support Advisor handling customer inquiries across channels and guiding them through the eCommerce platform. A key role in customer relationship management at TVH, based in Estonia.
EV
Hybrid Customer Service & Administrative Associate, Junior Real Estate Appraiser
Posted 3 hours ago
About the role
- Customer Service Representative engaging with clients and assisting in the property evaluation process. Supporting the creation of expert reports and providing client service in a dynamic team environment.
Responsibilities
- Customer communication and service: you are the first point of contact for clients after they submit an assignment to us
- Support in preparing property appraisal reports under the guidance of experienced appraisers
- Assist in valuing properties (residential and commercial) in accordance with current legal requirements
- Review documentation and, using your developing expertise and applicable valuation methods, determine the actual value of a property
- Support the preparation of appraisal reports, analyzing all relevant factors of a property
- You have a passion for real estate and an interest in property valuation — with opportunities for advancement and further training
Requirements
- Strong communication skills and a customer-focused demeanor
- Coordination skills: able to handle multiple inquiries, clients, and topics simultaneously
- Ideally: professional experience in the real estate sector
- Alternatively (for junior candidates): experience with and a strong interest in real estate; diligence and motivation to learn quickly
- Basic knowledge of real estate markets and valuation guidelines
- Structured and analytical working style, with a strong commitment to quality
- Confident user of Google Workspace (Docs, Sheets, Drive)
Benefits
- A small, dynamic, highly motivated, and supportive team
- If desired: development opportunities to become a certified appraiser or a team lead in customer service, etc.
- Significant salary increases and additional compensation components based on performance and responsibility
- Real scope to shape processes with influence on decisions and process improvements
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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