Hybrid People & Operations Manager

at Finout

• Job title: People & Operations Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $100,000 - $125,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, New York City, United States

About the role

• US Operations & People Experience Manager overseeing office management and HR functions at Finout. Ensuring a thriving workplace culture and acting as the main contact for the US team in New York.

Responsibilities

• Daily Operations: Manage all office essentials, including inventory of groceries, supplies, and kitchen restocking. Handle all incoming/outgoing mail and deliveries.
• Vendor Management: Own the end-to-end relationship with service providers. This includes negotiating contracts, managing routine purchasing, and tracking the office budget.
• Aesthetic & Maintenance: Ensure the office remains pristine and professional. Coordinate with cleaning staff and serve as the primary liaison for building management and landlords.
• Technical Support: Provide "first-line" support for meeting room setups, including Zoom Rooms, projectors, and audio equipment.
• Administrative Support: Partner with the Finance and HR departments to ensure internal policies and local labor laws are strictly followed.
• Policy Management: Maintain and update the US Employee Handbook and workplace guidelines.
• Benefits Coordination: Work alongside HR/Finance to manage US-specific benefits, with a focus on health insurance administration.
• New Hire Experience: Execute a "white-glove" onboarding experience. This includes preparing workstations, ordering equipment, and creating welcome kits to ensure a seamless onboarding experience.
• Engagement: Plan and execute a vibrant calendar of events, including happy hours, birthday celebrations, team lunches, and off-sites.
• Global Alignment: Maintain a strong bridge between the US and Israeli offices to ensure cultural consistency and clear communication.
• Travel Program: Manage the US travel policy and logistics for the team.
• Executive Support: Assist leadership with travel planning and high-level administrative tasks.
• Event Ops: Support the operational logistics for conferences and customer-facing events.

Requirements

• Experience: 3-5+ years in Office Management, People Operations, or a similar "Culture + Ops" role.
• The "Startup" Mindset: This isn’t a traditional 9–5 job. You’ll wear many hats and roll up your sleeves to get things done, whether that’s fixing a Zoom room or negotiating a health insurance contract.
• Organizational Skills: Exceptional project management skills and the ability to track budgets and vendor contracts with high attention to detail.
• Tech Savvy: Familiarity with Slack, G-Suite, Zoom, and HRIS/Expensing platforms.
• Communication: Strong interpersonal skills with the ability to work effectively across different time zones (specifically Israel).

Benefits

• Private Health Insurance: Medical, dental, vision, and life insurance.
• Financial Future: 401K Plan.
• Work-Life Balance: Hybrid working model (3 days per week in our Midtown Manhattan office) and Unlimited PTO.
• Growth: An amazing opportunity to learn and grow alongside a team of rockstars.