Employee Success People Consultant managing HR data insights and driving strategic initiatives within Salesforce. Seeking experienced candidates proficient in people analytics and AI tools to enhance operational support.
About the role
- US Operations & People Experience Manager overseeing office management and HR functions at Finout. Ensuring a thriving workplace culture and acting as the main contact for the US team in New York.
Responsibilities
- Daily Operations: Manage all office essentials, including inventory of groceries, supplies, and kitchen restocking. Handle all incoming/outgoing mail and deliveries.
- Vendor Management: Own the end-to-end relationship with service providers. This includes negotiating contracts, managing routine purchasing, and tracking the office budget.
- Aesthetic & Maintenance: Ensure the office remains pristine and professional. Coordinate with cleaning staff and serve as the primary liaison for building management and landlords.
- Technical Support: Provide "first-line" support for meeting room setups, including Zoom Rooms, projectors, and audio equipment.
- Administrative Support: Partner with the Finance and HR departments to ensure internal policies and local labor laws are strictly followed.
- Policy Management: Maintain and update the US Employee Handbook and workplace guidelines.
- Benefits Coordination: Work alongside HR/Finance to manage US-specific benefits, with a focus on health insurance administration.
- New Hire Experience: Execute a "white-glove" onboarding experience. This includes preparing workstations, ordering equipment, and creating welcome kits to ensure a seamless onboarding experience.
- Engagement: Plan and execute a vibrant calendar of events, including happy hours, birthday celebrations, team lunches, and off-sites.
- Global Alignment: Maintain a strong bridge between the US and Israeli offices to ensure cultural consistency and clear communication.
- Travel Program: Manage the US travel policy and logistics for the team.
- Executive Support: Assist leadership with travel planning and high-level administrative tasks.
- Event Ops: Support the operational logistics for conferences and customer-facing events.
Requirements
- Experience: 3-5+ years in Office Management, People Operations, or a similar "Culture + Ops" role.
- The "Startup" Mindset: This isn’t a traditional 9–5 job. You’ll wear many hats and roll up your sleeves to get things done, whether that’s fixing a Zoom room or negotiating a health insurance contract.
- Organizational Skills: Exceptional project management skills and the ability to track budgets and vendor contracts with high attention to detail.
- Tech Savvy: Familiarity with Slack, G-Suite, Zoom, and HRIS/Expensing platforms.
- Communication: Strong interpersonal skills with the ability to work effectively across different time zones (specifically Israel).
Benefits
- Private Health Insurance: Medical, dental, vision, and life insurance.
- Financial Future: 401K Plan.
- Work-Life Balance: Hybrid working model (3 days per week in our Midtown Manhattan office) and Unlimited PTO.
- Growth: An amazing opportunity to learn and grow alongside a team of rockstars.
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