Hybrid People Operations Specialist

at Bloq.it

• Job title: People Operations Specialist
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: No Education Requirement
• Location requirements: Hybrid, Lisboa, Portugal

About the role

• People Operations Specialist managing HR duties for Bloq.it's innovative smart locker solutions. Driving operations and ensuring compliance within a fast-paced tech environment.

Responsibilities

• Maintain and evolve our HRIS, keeping employee records accurate and up to date at all times.
• Handle the full employee lifecycle and act as a point of contact for day-to-day questions from employees, ensuring every step is seamless, compliant, and human;
• Liaise with IT, Finance and Office teams for Onboarding and Offboarding;
• Drive continuous improvement of People Ops processes, identifying inefficiencies and implementing scalable solutions;
• Act as the primary point of contact for employment contracts, addendums, and HR policy documentation in line with Portuguese labour law;
• Collaborate with the Finance team on payroll as a 4 eyes principle;
• Oversee absence and leave management, including sick leave, parental leave, and annual leave entitlements, ensuring statutory compliance.
• Maintain strong audit trails and documentation in preparation for internal and external reviews;
• Assure that we have top employee benefits, addressing queries, and liaising with vendors;
• Advise and support managers in country procedures, company policy and HR best practices;
• Assist in organizing internal events, such as global meetings and team-building activities.

Requirements

• 3–5 years of experience in People Operations and Payroll, ideally within a tech scale-up or high-growth environment
• Native proficiency in Portuguese with great English communication skills
• Experience in a transversal HR role on a fast-paced environment
• Familiarity with HR Information Systems (HRIS) and a good understanding of labor law and HR best practices
• Exceptional organizational skills, with the ability to manage multiple tasks and projects simultaneously
• High ability to assist diverse profiles with consistent care and respect, characterized by a strong sense of empathy
• Excellent communication skills to effectively liaise with different stakeholders
• A proactive approach to work, with the ability to assist in a variety of People functions.
• Understanding of French, Spanish, Italian, German or Dutch language will be a plus

Benefits

• Portuguese Health Insurance including mental health
• Flexible Sports and Wellness membership covering multiple gyms and studios
• Unlimited days off (subject to manager approval)