Supervisor overseeing post - sales operations and enhancing efficiency at Yamaha. Leading team performance and ensuring customer satisfaction through effective processes.
About the role
- Part-Time Retail Sales Associate at UNIQLO responsible for customer service and sales goals. Engaging with customers, maintaining store standards, and supporting management in daily operations.
Responsibilities
- Meet and exceed sales goals
- Maintain brand and operational standards (visual, cleanliness, etc.)
- Pro-actively manage customer needs and exceed expectations by utilizing the U.N.I.Q.L.O. service standard, following the Uniqlo Fundamental Principles and saying the 6 standard phrases
- Be knowledgeable of fitting room standards and assist when needed
- Act as cashier when required by following cashier protocol
- Process shipment and ensure all merchandise is represented on the floor in full size runs
- Assist management to identify and resolve issues in the store
- Provide product and brand knowledge to customers
- Follow all company policy and procedures & notify management of any infractions
- Assist with special projects as assigned by management
Requirements
- High School Diploma or G.E.D., or 6 months retail or related experience
- Strong communication skills
- Ability to calculate figures and amounts such as discounts and percentages
- Ability to stand for long periods of time, read computer terminals, push, pull, move, lift or carry objects of at least 25 pounds
- Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting, and climbing
Benefits
- 401k plan - 100% match on the first 3% you contribute, 50% on the next 2% you contribute
- HSA/FSA options
- Employee Assistance Program
- Sick & Wellness Time Off
- 30% Employee Merchandise Discount
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