Sales Enablement Analyst IV managing sales projects and improving processes for Business Markets at Vistra. Collaborating with leadership and technology teams to enhance performance and compliance.
About the role
- Supervisor overseeing post-sales operations and enhancing efficiency at Yamaha. Leading team performance and ensuring customer satisfaction through effective processes.
Responsibilities
- Team Management: Supervise team performance, organize work routines, and conduct training for professional development.
- Process Control: Monitor data processing, verify documents, and ensure deadlines are met.
- Reports and KPIs: Generate and analyze productivity reports, quality indicators, and account reconciliations.
- Operational Improvement: Implement automation tools and propose workflow adjustments to increase efficiency.
Requirements
- Previous Experience: Prior experience supervising or coordinating post-sales teams, back office, Customer Service (SAC), or administrative areas.
- Systems: Advanced Excel (required) and familiarity with management systems such as Quiver or similar.
- Education: Bachelor's degree completed in Business Administration, Management Processes, or related fields.
- Leadership and Decision-Making: Ability to motivate the team and resolve complex problems quickly.
- Analytical Profile: Attention to detail for data verification and identification of process failures.
- Interpersonal Skills: Effective communication to mediate conflicts and align goals with other departments.
- Proactivity: Anticipate operational bottlenecks and seek technological solutions, including the use of Artificial Intelligence for automation.
Benefits
- Hybrid work
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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