Bilingual Inbound Sales Consultant promoting and selling Farmers insurance products to prospective customers. Helping customers understand their needs and providing exceptional service in a fast-paced environment.
Responsibilities
Respond to calls coming into our call center by positively promoting Farmers insurance products to prospective customers
Consult with customers to understand their needs and sell those products which best fit the customer’s needs
Make outbound calls to optimize sales potential
Provide exceptional customer service and build strong relationships
Educate customers regarding coverages and cost to help them select the most appropriate option
Qualify customers as buyers of other products/services to create cross-sell and upselling opportunities
Navigate multiple computer systems while seamlessly interacting with the customer
Requirements
Minimum 1 year of experience in a sales environment
Proven ability to meet quotas, metrics and goals
A drive to work in a fast-paced, high energy environment
Desire for a long-term career within the insurance industry
Proven ability to take initiative, solve problems, and prioritize tasks
Direct sales skills, and the aptitude to influence customers and close the sale
Excellent written and verbal communication skills; the ability to adapt communication style to each phone call
Must be eligible to obtain resident/non-resident property and casualty license in all required states
Benefits
Bonus Opportunity (based on Company and Individual Performance)
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