Customer Service Representative handling order processing and technical coordination in the printing industry. Collaborating with various departments to ensure smooth operations and excellent customer care.
About the role
- Service client support role dedicated to enhancing client satisfaction and contributing to product evolution at Evoliz. Handling complex customer inquiries and providing analytical support for product improvement.
Responsibilities
- Handle customer requests via chat, email and phone.
- Address customer inquiries that require analysis, understanding and human support.
- Advise and assist customers in understanding features and making appropriate usage choices.
- Report recurring suggestions and needs to the product team.
Requirements
- Excellent analytical and diagnostic skills
- Strong organizational skills and the ability to manage multiple requests simultaneously
- Excellent verbal and written communication
- A pedagogical approach and patience
- Good knowledge of IT and the web
- Sufficient business/management understanding to grasp billing and clients’ financial tracking issues
- Curiosity about digital tools and innovation
- Bonus: Product sensibility and an interest in AI
Benefits
- Meal vouchers (tickets restaurant)
- Health insurance via Alan
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
Customer Care Representative providing service to clients via phone, chat, and email for insurance products. Supporting customer inquiries and maintaining accurate records for operational excellence.
Universal Chat Representative providing support for customer inquiries and issues at Global Industrial. Engaging with customers in a chat - based environment to ensure full resolution of their needs.
Process purchase orders and coordinate with internal teams for Global Industrial. Maintain professionalism and attention to detail while managing PO entries.
Customer Service Assistant serving food and beverages at Fort George Barracks, ensuring excellent customer service and maintaining cleanliness in dining areas.
Customer Service Advisor supporting clients by handling inquiries in Clonakilty office. Joining a dedicated team providing excellent customer experiences in a welcoming environment.
Onsite Support Specialist responsible for supporting healthcare staffing operations during work stoppage events. Tasks include housing assignments, travel coordination, and clinician support.
Retail Sales Consultant at Telstra providing exceptional in - store customer journeys and support. Empowering customers through technology solutions in a collaborative environment.
Retail Sales Consultant at Telstra providing exceptional in - store customer service and supporting customers with tailored solutions. Engaging and collaborative role within an iconic Aussie brand.
Customer Support Specialist handling inquiries in both French and English while collaborating with an international team. Requires relocation to Athens or remote work for residents within Athens.